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E-Mails not being received to a certain domain/tld

Discussion in 'E-mail Discussions' started by JZM, Sep 22, 2017.

  1. JZM

    JZM Member

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    I am having an issue with emails being sent from cPanel to a domain using gmail. I have checked all the DNS records and MX records and they all check out - The email account in question is working fine. I can send e-mails to a @gmail.com address fine just not this domain/tld any ideas? Spam folder is empty


    2017-09-23 08:46:06 1dvUpq-0002Eu-DC <= account@domain.com H=(localhost) [103.18.59.125]:5067 P=esmtpsa X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=no A=dovecot_login:mail@domain.co.nz S=801 T="Hotel K" for account@domain.com

    2017-09-23 08:46:06 1dvUpq-0002Eu-DC => account <account@domain.com> R=localuser T=dovecot_delivery C="250 2.0.0 <account@vps.server.com.au> qEf3HY52xVmwIQAAmHP8eA Saved"

    2017-09-23 08:46:06 1dvUpq-0002Eu-DC Completed
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The log output you provided looks to be for an email that you received. Can you let us know the output for an affected message? EX:

    Code:
    exigrep user@gmail /var/log/exim_mainlog
    Thank you.
     
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