SOLVED [EA-8785] Please add support SourceGuardian 11.3.2

[markzchen]

HI, Please add loader for SourceGuardian 11.3.2 for PHP 7.2 and PHP 7.3
i cannot load latest sourceguardian encrypted files.

 

[cPanelLauren]

We support version 11.3.1 currently with v84 of cPanel which should be able to load anything encrypted from 4 ->11.3. What's the error you're receiving?

 

[markzchen]

[29-Nov-2019 15:33:42 UTC] PHP Fatal error: SourceGuardian Incompatible loader version. This protected script was encoded with newer version of SourceGuardian. Please download and install the <A HREF="Latest Loaders">latest loaders</A>. Error code [19] in /home/wintera/public_html/testenc.php on line 2

 

[cPanelLauren]

It would seem that the version you've installed is not being seen or the script is actually encoded in a newer version. Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!

 

[markzchen]

like this ?

 

[cPanelLauren]

like this ?

Hello,

That is not a support ticket, that's a feature request.

 

[markzchen]

ID : 13903733

 

[cPanelLauren]

Hello,


Thanks! I checked in on that ticket and it would appear that they are awaiting your further response to proceed with investigating the issue.

 

[markzchen]

Hmm could you just add a feature request for me ?

 

[cPanelLauren]

Hi @markzchen

Actually, that may not be necessary. I discussed this with one of our development teams today and they informed me that the following case was in progress: EA-8785 - Update SourceGuardian to 11.3.4

They're hoping to add this to the EasyApache build update next week, pending there aren't any complications. I'll update you as to the status of this as soon as that's determined.

Thanks!

 

[markzchen]

okay noted.

 

[cPanelLauren]

Hi @markzchen

Yesterday, we released an EasyApache update and with this we updated SourceGuardian. You can read the specifics int the release notes here: EasyApache 4 Release Notes - EasyApache 4 - cPanel Documentation

 

[markzchen]

okay thankyou..

 

[cPRex]

You're very welcome!