In Progress EA-9789 - NGINX Anacron Logrotate Error

[finna]

Hi,

I enabled NGINX after reading of it's availability and watching the demonstration video with cPanelAdam.

Now getting the following error on Anacron job 'cron.daily':

/etc/cron.daily/logrotate:

Could not determine owner of “127.0.0.1”
error: error running non-shared postrotate script for /var/log/nginx/domains/127.0.0.1-ssl_log of '/var/log/nginx/domains/* '
isa check for "path" failed: Pattern given instead of single file (logrotate’s `sharedscripts` enabled?)
error: error running non-shared postrotate script for /var/log/nginx/domains/cpanel.* of '/var/log/nginx/domains/* '
isa check for "path" failed: Pattern given instead of single file (logrotate’s `sharedscripts` enabled?)
error: error running non-shared postrotate script for /var/log/nginx/domains/cpanel.*-bytes_log of '/var/log/nginx/domains/* '

Some system info:

operating_system_name: centos
operating_system_version: 7

WHM Version:
version: 11.94.0.4

Thanks

 

[cPRex]

Hey there! I'm not finding much on my end for this error as there are many similar cron messages, but not that specific issue with nginx. I did send @cPanelAdam a message on this, but he actually has today off so I won't hear back until tomorrow. I'll keep this thread marked as new for now and let you know once I have more details.

 

[finna]

Hey @cPRex,

Haven't been greeted with any error today strangely.

I will update if it returns over the next few days as the crons run.

Thanks

 

[cPRex]

I'm glad to hear it hasn't been happening. Let us know if you see that again!

 

[allpar]

FWIW, I do have it, but only when run by cron; not when entered manually.:

/etc/cron.daily/logrotate:

Could not determine owner of “127.0.0.1”
error: error running non-shared postrotate script for /var/log/nginx/domains/127.0.0.1 of '/var/log/nginx/domains/* '
Could not determine owner of “127.0.0.1”
error: error running non-shared postrotate script for /var/log/nginx/domains/127.0.0.1-bytes_log of '/var/log/nginx/domains/* '
Could not determine owner of “127.0.0.1”
error: error running non-shared postrotate script for /var/log/nginx/domains/127.0.0.1-ssl_log of '/var/log/nginx/domains/* '

(and so on)

 

[cPRex]

The update for case EA_9673, which is what the original case of CPANEL-36504 was turned into, was released on April 14. Since it is an EasyApache update, it is not tied to a specific version of cPanel.

@allpar - can you let me know what version of ea-nginx you are using? 1.19.9 or higher would have the fix applied.

 

[matt1206]

The update for case EA_9673, which is what the original case of CPANEL-36504 was turned into, was released on April 14. Since it is an EasyApache update, it is not tied to a specific version of cPanel.

@allpar - can you let me know what version of ea-nginx you are using? 1.19.9 or higher would have the fix applied.

Was this fixed, or has the issue been reintroduced?

updated a bunch of my servers to the latest version of cPanel and installed the nginx for reverse caching.

All of them started reporting this now

/etc/cron.daily/logrotate:

Could not determine owner of “127.0.0.1”
error: error running non-shared postrotate script for /var/log/nginx/domains/127.0.0.1-bytes_log of '/var/log/nginx/domains/* '
Could not determine owner of “127.0.0.1”
error: error running non-shared postrotate script for /var/log/nginx/domains/127.0.0.1-ssl_log of '/var/log/nginx/domains/* '

 

[cPRex]

@matt1206 - can you run this command on the server?

rpm -qa | grep ea-nginx

 

[matt1206]

@matt1206 - can you run this command on the server?

rpm -qa | grep ea-nginx

[[email protected] ~]# rpm -qa | grep ea-nginx
ea-nginx-1.20.0-2.2.1.cpanel.x86_64

 

[cPRex]

I would expect that version to no longer have the issue. Could you submit a ticket to our team so we can check that?

 

[grogo]

Hi all,

Same error here since enabled NGINX reverse proxy.

rpm -qa | grep ea-nginx
ea-nginx-1.20.0-5.5.2.cpanel.x86_64

Error from Anacron job 'cron.daily'

Could not determine owner of “127.0.0.1”
error: error running non-shared postrotate script for /var/log/nginx/domains/127.0.0.1-ssl_log of '/var/log/nginx/domains/* '

 

[cPRex]

@grogo - can you submit a ticket to our team so we can take a deeper look at this?

 

[cPRex]

Our team has done some additional testing with this issue and created the following article to help resolve this:

https://support.cpanel.net/hc/en-us...t-determine-owner-of-127-0-0-1-for-Nginx-logs

We are working on this in case EA-9789 and I'll be sure to pose an update once I have more details. You can also follow along with that support article if you are signed in to the ticket system for further updates.

 

[grogo]

Hello @cPRex , Zendesk attached link doesn't seem to work.

However, I've successfully opened a ticket; i'll post here what cPanel Support suggested to do

In any case, I did some research to determine what we know about this reported issue so far. And as I understand it, although the word 'error' is mentioned in the output, this could be treated as informational and may be related to the rate that the nginx logs are rotated. We've seen this issue in relation to AWstats and had the following support article which provided a workaround to that effort here:

Statistics programs such as AWstats show either old visitor information or no information when Nginx is in use

Otherwise, the notifications could be suppressed. To do so you would need to add the following to /etc/logrotate.conf anywhere after the "create" statement:

# Do not send e-mail with the last rotated log
nomail

Once completed you would then need to restart the cron system in your server:

/scripts/restartsrv_crond

Despite that solution was successfully applied, I'm still getting "logrotate.log" every day in my mailbox.

Update
cPanel support just updated my case with additional details:

Fortunately, we've been looking into the origin of this issue further and have uncovered more effective workarounds as well as the reason this is occurring in the first place. You can find the relevant insights in our newly published article here: logrotate returns "Could not determine owner of “127.0.0.1”" for Nginx logs.

 

[cPRex]

I'm glad we could help! That's actually where my link was supposed to go to, but for some reason the forums shortened it to something else. I'll get that adjusted.

 

[grogo]

Still no valid solution from cPanel support..
@matt1206 did you find a workaround ?

 

[cPJustinD]

This appears to be related to an internal case that was recently filed, EA-9789.

To address this error, we advise removing the offending log file cited in the error from the location '/var/log/nginx/domains/'. These should not be generated during normal requests and only occur after a Nginx service restart if page requests have been made to localhost/127.0.0.1.

More information on this can be found here:
logrotate returns "Could not determine owner of “127.0.0.1”" for Nginx logs

 

[cPRex]

Update - this issue is resolved with version 1.21 of the ea-nginx package. Since this is an RPM build, it's not tied to any specific version of cPanel, although versions 94 and 96 both currently download that version by default.

 

[grogo]

Is it possibile to have a changelog explaining that behavior ? Why that happens ?
Thanks!

 

[cPRex]

@grogo - sure! EasyApache 4 Change Log 2021 | cPanel & WHM Documentation

You'll see the entry for EA-9789 near the top of that page.