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SOLVED ea-apache24-devel installation error

Discussion in 'EasyApache' started by gildas, Dec 18, 2018.

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  1. gildas

    gildas Well-Known Member

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    Hello,

    I have to install the package: ea-apache24-devel

    during this action the following error is present:
    -> Dependency processing: openldap-devel (x86-64) for package: 1: ea-apr-util-devel-1.6.1-4.el7.cloudlinux.x86_64
    -> Dependency resolution completed
    Error: Package: 1: ea-after-util-devel-1.6.1-4.el7.cloudlinux.x86_64 (cl-ea4)
    Requires: openldap-devel (x86-64)
    You can try using --skip-broken to work around the problem


    the command: yum install ea-apache24-devel --skip-broken it returns:
    -> Dependency processing: openldap-devel (x86-64) for package: 1: ea-apr-util-devel-1.6.1-4.el7.cloudlinux.x86_64
    cl-ea4 / 7 / x86_64 / filelists_db | 2.2 MB 00:00:08

    Packages missed due to dependency issues:
    1: ea-apache24-devel-2.4.37-1.el7.cloudlinux.x86_64 since cl-ea4
    1: ea-apr-devel-1.6.3-2.el7.cloudlinux.x86_64 since cl-ea4
    1: ea-apr-util-devel-1.6.1-4.el7.cloudlinux.x86_64 since cl-ea4

    do you know how to fix this error in order to install this package?

    Best regards
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @gildas,

    Can you post the output from the command below?

    Code:
    rpm -qa|grep openldap-devel
    Thank you.
     
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  3. gildas

    gildas Well-Known Member

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    Hello,

    this command :
    Code:
    rpm -qa|grep openldap-devel
    does not return any information.

    I launched the command:
    Code:
    yum install openldap-devel
    but no package is available
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hi @gildas,

    Can you post the contents of the /etc/yum.conf file on this system?

    Code:
    cat /etc/yum.conf
    Thank you.
     
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  5. gildas

    gildas Well-Known Member

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    Hello,

    the file :
    /etc/yum.conf
    contains the following lines:

    Code:
    [main]
    exclude=courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* nsd* p0f php* proftpd* pure-ftpd* spamassassin* squirrelmail*
    tolerant=1
    errorlevel=1
    cachedir=/var/cache/yum/$basearch/$releasever
    keepcache=0
    debuglevel=2
    logfile=/var/log/yum.log
    exactarch=1
    obsoletes=1
    gpgcheck=1
    plugins=1
    installonly_limit=3
    
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Hello @gildas,

    I'm not sure why the openldap-devel RPM isn't available for installation through YUM on your system. Can you open a support ticket so we can take a closer look? You can post the ticket number here and we'll link this thread to it.

    Thanks!
     
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  7. gildas

    gildas Well-Known Member

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    Hello,

    I opened a ticket to the support whose number is: 11042643
     
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  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hi @gildas,

    I see the support ticket is open. If possible, please grant access to the server to our Technical Analysts via the ticket system so we can take a closer look to see why the openldap-devel RPM isn't available for installation through YUM.

    Thank you.
     
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  9. gildas

    gildas Well-Known Member

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    Hello,

    this has been solved by launching the following commands:
    How do I fix duplicated packages issue

    several packages were duplicate, visible with the following command: package-cleanup --dupes | wc -l
     
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @gildas,

    I'm glad to see the issue was solved. Thanks for updating us with the outcome.
     
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