EA build stuck on 'Removing invalid User and Group directive'

[eva2000]

Updating from Apache 2.2.23 to 2.2.25 and PHP 5.4.17 o 5.4.20 seems to be stuck on Removing invalid User and Group directive ???

    -- Begin step 'Removing invalid User and Group directive' --
Updating Apache configuration
Updating Apache configuration
    -- End step 'Removing invalid User and Group directive' --
-- End opt 'Apache 2.2' --
-- Begin 'Mod Bandwidth' is off--
-- End 'Mod Bandwidth' is off --
-- Begin 'GZIP' is off--
-- End 'GZIP' is off --
-- Begin 'ModJk 1.2.37' is off--
-- End 'ModJk 1.2.37' is off --
-- Begin 'Tomcat 5.5' is off--
-- End 'Tomcat 5.5' is off --
-- Begin 'Mod Mono (.Net 1.x)' is off--
-- End 'Mod Mono (.Net 1.x)' is off --
-- Begin 'Mod Mono (.Net 2.x)' is off--
-- End 'Mod Mono (.Net 2.x)' is off --
-- Begin 'Mod Ruid2' is off--
-- End 'Mod Ruid2' is off --
-- Begin 'Mod Security' is off--

any ideas ?

 

[kernow]

We have had this happed a couple of times, though not on this particular step. EA appears to have hung but a check from CLI shows the process is no longer running. Might be worth a look?

 

[cPanelMichael]

Hello

The logs provided show the following:

-- Begin step 'Removing invalid User and Group directive' --
Updating Apache configuration
Updating Apache configuration
-- End step 'Removing invalid User and Group directive' --

This shows the "Removing invalid User and Group directive" step as completed. Instead, from the logs you provided, it's hanging at "-- Begin 'Mod Security' is off--". If the issue persists, try checking to see if the EasyApache process is still active. Let us know how long it's hanging at this step.

Thank you.