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Easy Apache failed error

Discussion in 'EasyApache' started by lldeepakll, Mar 14, 2013.

  1. lldeepakll

    lldeepakll Well-Known Member

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    Hi,

    I am getting below error while running easyapache on server.

    -- Begin opt 'Apache 2.2' --
    !! Failed to install CPAN Perl module(s) Crypt::PasswdMD5 !!

    Can anyone please help how can I solve this issue.

    Thanks
     
  2. sunmacet

    sunmacet Member

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    I am getting the same error for Apache 2.4.

    -- Begin opt 'Apache 2.4' --
    !! Failed to install CPAN Perl module(s) Crypt::PasswdMD5 !!

    Any advice?

    Thank you!
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please run the following command to install the missing Perl modules:

    Code:
    # /usr/local/cpanel/bin/cpanm -n Digest::SHA1 Crypt::PasswdMD5
    This should resolve the issue, however you may need to take additional steps if the issue persists. This includes:

    1. Temporarily update /etc/yum.conf and temporarily remove 'perl-*' from the "exclude=" line.

    2. Run the following command:

    Code:
    # yum install perl-CPAN
    3. Add the 'perl-*' back into yum.conf.

    We do have an internal case open to address this issue. For reference, the case number is 64015.

    Thank you.
     
  4. ZZPlab

    ZZPlab Registered

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    I get this error:
    Code:
    /usr/local/cpanel/bin/cpanm -n Digest::SHA1 Crypt::PasswdMD5
    Testing connection speed...(using fast method)....Done
    Ping:0 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62600.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to archive.cs.uu.nl using pureperl...(cached .. 59100.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to mirror.netcologne.de using pureperl...(cached .. 59000.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to cpan.mirror.versatel.nl using pureperl...(cached .. 58400.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 28000.00 bytes/s)...Done
    Five usable mirrors located
    Ping:9 (ticks) Testing connection speed to 209.188.92.54 using pureperl...(using cached speed)...Done
    Ping:8 (ticks) Testing connection speed to 67.205.110.4 using pureperl...(using cached speed)...Done
    Ping:8 (ticks) Testing connection speed to 208.74.125.42 using pureperl...(using cached speed)...Done
    Three usable fallback mirrors located
    Fetching [url=http://cpan.weepee.org/index.html]The Comprehensive Perl Archive Network - www.cpan.org[/url] (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 603.
    I removed 'PERL':
    1. Temporarily update /etc/yum.conf and temporarily remove 'perl-*' from the "exclude=" line.
    2. I did: yum install perl-CPAN
    I get the error:
    No package perl-CPAN available.

    How to solve this?
     
  5. cPanelKurtN

    cPanelKurtN Well-Known Member
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    What's the output of the following commands?
    Code:
    cat /etc/redhat-release
    grep mirrorlist /etc/yum.repos.d/CentOS-Base.repo
    grep = /etc/yum.conf
    
     
    #5 cPanelKurtN, Mar 20, 2013
    Last edited: Mar 20, 2013
  6. ZZPlab

    ZZPlab Registered

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    cat /etc/redhat-release
    Code:
    CentOS release 5.9 (Final)
    grep mirrorlist /etc/yum.repos.d/CentOS-Base.repo
    Code:
    # If the mirrorlist= does not work for you, as a fall back you can try the 
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=os
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=updates
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=extras
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=centosplus
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=contrib
    grep = /etc/yum.conf
    Code:
    exclude=apache* bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* mysql* nsd* perl* php* proftpd* pure-ftpd* ruby* spamassassin* squirrelmail*
    tolerant=1
    errorlevel=1
    cachedir=/var/cache/yum
    keepcache=0
    debuglevel=2
    logfile=/var/log/yum.log
    distroverpkg=redhat-release
    exactarch=1
    obsoletes=1
    gpgcheck=1
    plugins=1
    metadata_expire=1h
    # installonly_limit = 3
     
  7. cPanelKurtN

    cPanelKurtN Well-Known Member
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    Does this file exist on your machine?
    Code:
    /var/cpanel/conserve_memory
     
  8. ZZPlab

    ZZPlab Registered

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    Yes, it does exist. File contents are empty.
     
  9. cPanelKurtN

    cPanelKurtN Well-Known Member
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    Well, I'm a bit concerned by the fact that your original quote said that it was having a difficult time using CPAN to install a module. The following was in the output of your last error when you ran cpanm.
    However, could you please run this command:
    Code:
    /usr/local/cpanel/scripts/perlinstaller Digest::SHA1
     
  10. ZZPlab

    ZZPlab Registered

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    This worked ok:
    Code:
    /usr/local/cpanel/scripts/perlinstaller Digest::SHA1
    Then I tried again:
    Code:
    /usr/local/cpanel/bin/cpanm -n Digest::SHA1 Crypt::PasswdMD5
    This worked ok now.

    Then cPanel::Easy Apache > worked fine now.
    Issue solved. Thanks!
     
  11. cPanelJamyn

    cPanelJamyn Social Engineer
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  12. arvid3nel

    arvid3nel Member

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    I am getting the same error and the above recommendation doesn't seem to work.

    Original error (while executing easyApache update 2.2.23 > 2.2.24, Easy::Apache v3.18.11)
    Code:
    -- Begin opt 'Apache 2.2' --
    !! Failed to install CPAN Perl module(s) Crypt::PasswdMD5 !!
    I executed the # yum install perl-CPAN as described in #3 and I got:
    Code:
    Updated:
      perl-CPAN.x86_64 0:1.9402-130.el6_4
    
    The # /usr/local/cpanel/bin/cpanm -n Digest::SHA1 Crypt::PasswdMD5 gives me the same errors:
    Code:
    Testing connection speed...(using fast method)...Done
    Ping:1 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62500.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 56000.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to mirror.ox.ac.uk using pureperl...(cached .. 30500.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to mirror.netcologne.de using pureperl...(cached .. 29500.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to mirror.bytemark.co.uk using pureperl...(cached .. 20666.67 bytes/s)...Done
    Five usable mirrors located
    Ping:8 (ticks) Testing connection speed to 208.74.125.42 using pureperl...(using cached speed)...Done
    Ping:9 (ticks) Testing connection speed to 69.72.212.11 using pureperl...(using cached speed)...Done
    Ping:8 (ticks) Testing connection speed to 67.205.110.4 using pureperl...(using cached speed)...Done
    Three usable fallback mirrors located
    Fetching http://cpan.weepee.org/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 603.
    and the /usr/local/cpanel/scripts/perlinstaller Digest::SHA1 command failed too giving the following:

    Code:
    info [perlinstaller] /root/.cpanel/datastore/Cpanel::Sys::Compiler::test_compile_gcc
    Checking C compiler....C compiler (/usr/bin/gcc) OK (cached Tue Apr  2 00:33:17 2013)
    Tuned C compiler not available because it is not enabled....Done
    CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available.
    Installer: cpanm: Not Available: Perl Expect (Could not load expect perl module: Can't locate IO/Tty.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /usr/local/cpanel/Cpanel/cPCPAN/Install.pm line 64.
    )
    Method: Using System Expect, Installer: cpanm
    spawn /usr/local/cpanel/bin/cpanm --notest --notest --verbose --perl=/scripts/cpan_sandbox/x86_64/perl Digest::SHA1
    You have make /usr/bin/make
    Falling back to HTTP::Tiny 0.009
    You have /bin/tar: tar (GNU tar) 1.23
    Copyright (C) 2010 Free Software Foundation, Inc.
    License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>.
    This is free software: you are free to change and redistribute it.
    There is NO WARRANTY, to the extent permitted by law.
    
    Written by John Gilmore and Jay Fenlason.


    My OS version cat /etc/redhat-release :
    Code:
    CentOS release 6.4 (Final)
    grep mirrorlist /etc/yum.repos.d/CentOS-Base.repo
    Code:
    # If the mirrorlist= does not work for you, as a fall back you can try the
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=os
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=updates
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=extras
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=centosplus
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=contrib
    grep = /etc/yum.conf
    Code:
    exclude=apache* bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* mysql* nsd* perl* php* proftpd* pure-ftpd* ruby* spamassassin* squirrelmail*
    tolerant=1
    errorlevel=1
    cachedir=/var/cache/yum/$basearch/$releasever
    keepcache=0
    debuglevel=2
    logfile=/var/log/yum.log
    exactarch=1
    obsoletes=1
    gpgcheck=1
    plugins=1
    installonly_limit=5
    bugtracker_url=http://bugs.centos.org/set_project.php?project_id=16&ref=http://bugs.centos.org/bug_report_page.php?category=yum
    distroverpkg=centos-release
    # metadata_expire=90m
    The /var/cpanel/conserve_memory file exists and is empty.
     
  13. cPanelKurtN

    cPanelKurtN Well-Known Member
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    Hi arvid3nel,

    Please run the following commands:
    Code:
    ls -l /usr/bin/perl /usr/local/bin/perl
    rpm -qf /usr/bin/perl
    /usr/bin/perl -v
    /usr/local/bin/perl -v
     
  14. arvid3nel

    arvid3nel Member

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    Hi Kurt, thank you for your reply

    I did run the commands you indicated and I am copying the results:

    ls -l /usr/bin/perl /usr/local/bin/perl

    Code:
    -rwxr-xr-x 2 root root  6912 Mar 26 21:55 /usr/bin/perl*
    -rwxr-xr-x 2 root root 17152 Jan 10 19:46 /usr/local/bin/perl*
    rpm -qf /usr/bin/perl

    Code:
    perl-5.10.1-130.el6_4.x86_64
    /usr/bin/perl -v
    Code:
    This is perl, v5.10.1 (*) built for x86_64-linux-thread-multi
    
    Copyright 1987-2009, Larry Wall
    
    Perl may be copied only under the terms of either the Artistic License or the
    GNU General Public License, which may be found in the Perl 5 source kit.
    
    Complete documentation for Perl, including FAQ lists, should be found on
    this system using "man perl" or "perldoc perl".  If you have access to the
    Internet, point your browser at http://www.perl.org/, the Perl Home Page.

    /usr/local/bin/perl -v
    Code:
    This is perl, v5.8.8 built for x86_64-linux
    Copyright 1987-2006, Larry Wall
    
    Perl may be copied only under the terms of either the Artistic License or the
    GNU General Public License, which may be found in the Perl 5 source kit.
    
    Complete documentation for Perl, including FAQ lists, should be found on
    this system using "man perl" or "perldoc perl".  If you have access to the
    Internet, point your browser at http://www.perl.org/, the Perl Home Page.
     
  15. cPanelKurtN

    cPanelKurtN Well-Known Member
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    EasyApache is now using the system Perl. /usr/local/bin/perl, if I recall, is a remnant of the older cPanel Perl (<11.34).

    Try moving your /usr/local/bin/perl out of the way.

    Code:
    mv /usr/local/bin/perl /usr/local/bin/perl.bak
    ln -s /usr/bin/perl /usr/local/bin/perl
    
    Afterwards, run this command:
    Code:
    /usr/local/cpanel/scripts/perlinstaller Digest::SHA1 Crypt::PasswdMD5
    
    If this command works for you, then EasyApache should work for you, since that's all it does to install necessary Perl modules.
     
  16. arvid3nel

    arvid3nel Member

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    I did move / replace the old perl but I still get the same "failed" result.
    (And EasyApache fails with the same error message.)

    # ls -l /usr/bin/perl /usr/local/bin/perl
    Code:
    -rwxr-xr-x 2 root root 6912 Mar 26 21:55 /usr/bin/perl*
    lrwxrwxrwx 1 root root   13 Apr  3 19:10 /usr/local/bin/perl -> /usr/bin/perl*

    /usr/local/cpanel/scripts/perlinstaller Digest::SHA1 Crypt::PasswdMD5
    gives me the following result:
    Code:
    info [perlinstaller] /root/.cpanel/datastore/Cpanel::Sys::Compiler::test_compile_gcc
    Checking C compiler....C compiler (/usr/bin/gcc) OK (cached Wed Apr  3 19:10:47 2013)
    Tuned C compiler not available because it is not enabled....Done
    CPAN fallback is disabled since /var/cpanel/conserve_memory exists, and cpanm is available.
    Installer: cpanm: Not Available: Perl Expect (Could not load expect perl module: Can't locate IO/Tty.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /usr/local/cpanel/Cpanel/cPCPAN/Install.pm line 64.
    )
    Method: Using System Expect, Installer: cpanm
    spawn /usr/local/cpanel/bin/cpanm --notest --notest --verbose --perl=/scripts/cpan_sandbox/x86_64/perl Digest::SHA1 Crypt::PasswdMD5
    You have make /usr/bin/make
    Falling back to HTTP::Tiny 0.009
    You have /bin/tar: tar (GNU tar) 1.23
    Copyright (C) 2010 Free Software Foundation, Inc.
    License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>.
    This is free software: you are free to change and redistribute it.
    There is NO WARRANTY, to the extent permitted by law.
    
    Written by John Gilmore and Jay Fenlason.
    You have /usr/bin/unzip
    You have Cpanel::HttpRequest 2.1
    Testing connection speed...(using fast method)...Done
    Ping:1 (ticks) Testing connection speed to cpan.weepee.org using pureperl...(cached .. 62600.00 bytes/s)...Done
    Ping:0 (ticks) Testing connection speed to mirror.netcologne.de using pureperl...(cached .. 59000.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to mirror.leaseweb.com using pureperl...(cached .. 56000.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to mirror.bytemark.co.uk using pureperl...(cached .. 31000.00 bytes/s)...Done
    Ping:1 (ticks) Testing connection speed to mirror.ox.ac.uk using pureperl...(cached .. 30500.00 bytes/s)...Done
    Five usable mirrors located
    Ping:8 (ticks) Testing connection speed to 67.205.110.4 using pureperl...(using cached speed)...Done
    Ping:8 (ticks) Testing connection speed to 69.72.212.11 using pureperl...(using cached speed)...Done
    Ping:8 (ticks) Testing connection speed to 208.74.125.42 using pureperl...(using cached speed)...Done
    Three usable fallback mirrors located
    Fetching http://cpan.weepee.org/index.html (connected:0).......(request attempt 1/12)...Using dns cache file /root/.HttpRequest/cpan.weepee.org......searching for mirrors (mirror search attempt 1/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 2/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 2/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 3/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)......searching for mirrors (mirror search attempt 3/3)...Ping:1 (ticks) Testing connection speed to 91.208.12.236 using pureperl...test failed...Done
    Ping:1 (ticks) Testing connection speed to 91.208.12.235 using pureperl...test failed...Done
    ...0 usable mirrors located. (less then expected)......mirror search failed......(request attempt 4/12)...Resolving cpan.weepee.org...(resolve attempt 1/65)...cpan.weepee.org did not have any working mirrors.  Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 603.
    System Expect failed with non-zero exit status: 25
    
    All available perl module install methods have failed
     
  17. cPanelKurtN

    cPanelKurtN Well-Known Member
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    Please run:
    Code:
    cat /usr/local/cpanel/version
     
  18. arvid3nel

    arvid3nel Member

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    I just did.It's 11.36.0.20

    I also did a reboot (graceful one).
     
  19. cPanelKurtN

    cPanelKurtN Well-Known Member
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    At this point, it's probably best to submit a ticket to support.
    We could continue this back and forth, but you'll definitely get more (and better) support than what you're getting from me.
     
  20. arvid3nel

    arvid3nel Member

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    OK, thanks.
     
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