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Easy Apache Stuck on "update server is currently updating its files"

Discussion in 'EasyApache' started by XxUnkn0wnxX, Mar 24, 2015.

  1. XxUnkn0wnxX

    XxUnkn0wnxX Member

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    i know this has been an issue in the past for some people but i am now constantly getting this. and because of this:

    The update server is currently updating its files.

    It may take up to 30 minutes before access can be obtained.

    Waiting 30 seconds for access to the update server......

    i can no longer use easy apache and it has been like this for a long time

    i have rebooted the sever several times & i have updated Cpanel hoping it would help..

    and i cannot see easy apache process running anywhere.

    is there a specific log file i should look for where all update messages are stored on why it stuck on this message?

    please help this is very important to me and i am unsure what to do?

    it has been like this since the 24th Of March, today is the 25th.

    EDIT: issue is now resolved.. it finally got unstuck..

    but for future issues like this what log file should i look at? and any commands i can use to troubleshoot? like is there an easy apache update process shutdown command?
     
  2. cPJacob

    cPJacob cPanel Product Owner
    Staff Member

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    Twitter:
    Hi,

    As the message stated, we were updating EasyApache. It can take up to 30 minutes to do so.
     
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