SOLVED Easy Apache4:Transaction check error (12908) when Provisioning to the Available Packages

[Karthikeyan18]

I am using WHM & cpanel 72 centos 6.9.Getting the following Error in Log,

-- error(12908) --
Error: Transaction Check Error:
package ea-php56-libc-client-2007f-13.13.2.cpanel.x86_64 is already installed
package ea-openssl-1.0.2o-3.3.1.cpanel.x86_64 is already installed
package ea-apr-util-1.6.1-4.4.2.cpanel.x86_64 is already installed
package ea-libnghttp2-1.20.0-8.8.4.cpanel.x86_64 is already installed
package ea-php71-php-fpm-7.1.19-1.1.2.cpanel.x86_64 is already installed
package ea-nghttp2-1.20.0-8.8.4.cpanel.x86_64 is already installed
package ea-libcurl-7.60.0-1.1.2.cpanel.x86_64 is already installed
package ea-modsec-sdbm-util-0.02-1.1.22.cpanel.x86_64 is already installed
package ea-php70-php-fpm-7.0.30-2.2.3.cpanel.x86_64 is already installed
The entire output was logged to: /usr/local/cpanel/logs/packman/errors/2018-06-29_16:18:51-1
-- /error(12908) --

 

[cPanelLauren]

Hello,

This is usually caused by duplicate RPMs on the system. Can you run the following and let me know what the output is?

/scripts/find_and_fix_rpm_issues

Thanks!

 

[Karthikeyan18]

Hi Lauren,

Thanks for response,following are the output when i run the script,

Checking that the RPM DB is OK...
glibc-2.12-1.209.el6_9.2.x86_64
glibc-2.12-1.209.el6_9.2.i686
OK: RPM DB is responding to queries
Testing if rpm_is_working RPM is installed
package rpm_is_working is not installed
Testing if it's possible to install a simple RPM
Preparing... ##################################################
rpm_is_working ##################################################

 

[cPanelLauren]

HI @Karthikeyan18

Can you confirm whether or not you're still seeing transaction errors in the log?


Thanks!

 

[Karthikeyan18]

Yes Still same issue exists

Thanks.

 

[cPanelLauren]

Hi @Karthikeyan18

Are there duplicate rpms? You can check this by running the following for each of the ones listed, for example:

rpm -qa |grep ea-php70-php-fpm

rpm -qa |grep ea-modsec-sdbm-util

 

[Karthikeyan18]

Hi Lauren,

When i running the command "rpm -qa |grep ea-php70-php-fpm" it shows,
ea-php70-php-fpm-7.0.30-1.1.6.cpanel.x86_64
ea-php70-php-fpm-7.0.30-2.2.3.cpanel.x86_64

Running the command "rpm -qa |grep ea-modsec-sdbm-util
" it shows,
ea-modsec-sdbm-util-0.02-1.1.21.cpanel.x86_64
ea-modsec-sdbm-util-0.02-1.1.22.cpanel.x86_64

Thanks

 

[cPanelLauren]

Hi @Karthikeyan18


This shows that you have duplicate RPMs you'll need to remove all the duplicates though first can you try running the following:

yum-complete-transaction
yum clean all

Then check the RPMs once more for duplicates as you did previously.

If the duplicates are still present you'll need to remove the older version for each in the list. Something like the following would work:

rpm -e --nodeps packagename

 

[Karthikeyan18]

Hi lauren,

Now Package Customize successfully.I am getting the Same transaction error even run this command "yum-complete-transaction" and "yum clean all".

After that I execute "rpm -e --nodeps packagename" for each transaction package error.Now It is working fine.

Thanks Lauren

 

[cPanelLauren]

Hi @Karthikeyan18

I'm glad to hear that you were able to resolve the issue by removing the duplicates. Thank you for updating here with what worked for you.