Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

EasyApache 3 Error

Discussion in 'EasyApache' started by rpvw, Sep 20, 2016.

  1. rpvw

    rpvw Well-Known Member

    Joined:
    Jul 18, 2013
    Messages:
    728
    Likes Received:
    248
    Trophy Points:
    93
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    After cPanel Security Advisor advised that there was a new EA3 build available - running EA3 gives the following:

    Internal Server Error
    500

    No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/easyapache.pl): The subprocess reported error number 2 when it ended.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 rpvw, Sep 20, 2016
  2. JacobPerkins

    JacobPerkins Well-Known Member

    Joined:
    May 2, 2014
    Messages:
    619
    Likes Received:
    96
    Trophy Points:
    103
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Hi,

    I'm not able to replicate this. Could you throw in a ticket so we can check this out?
     
    #2 JacobPerkins, Sep 20, 2016
  3. rpvw

    rpvw Well-Known Member

    Joined:
    Jul 18, 2013
    Messages:
    728
    Likes Received:
    248
    Trophy Points:
    93
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    Ticket #7702383
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 rpvw, Sep 20, 2016
  4. JacobPerkins

    JacobPerkins Well-Known Member

    Joined:
    May 2, 2014
    Messages:
    619
    Likes Received:
    96
    Trophy Points:
    103
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Thanks for the ticket! We've identified a case where broken symlinks cause EA3 to fail. We've opened case
    EAL-3127, and we are attempting to get the fix published today.
     
    #4 JacobPerkins, Sep 20, 2016
  5. rpvw

    rpvw Well-Known Member

    Joined:
    Jul 18, 2013
    Messages:
    728
    Likes Received:
    248
    Trophy Points:
    93
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    Jacob - you are a star :cool:

    Thank you so much for taking the trouble to look into it for us.

    Kindest regards to all the team
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 rpvw, Sep 20, 2016
  6. JacobPerkins

    JacobPerkins Well-Known Member

    Joined:
    May 2, 2014
    Messages:
    619
    Likes Received:
    96
    Trophy Points:
    103
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Hi Karl,

    We published the fix in 3.34.6 this evening with a fix that addresses this issue. Could you update and let me know how it goes?

    Thanks!
     
    #6 JacobPerkins, Sep 20, 2016
  7. rpvw

    rpvw Well-Known Member

    Joined:
    Jul 18, 2013
    Messages:
    728
    Likes Received:
    248
    Trophy Points:
    93
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    Sorry not to get back sooner - our time zones don't play nicely together !

    The EA3 build 3.34.6 seemed to work flawlessly :-D

    Thanks to all the team
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 rpvw, Sep 21, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - EasyApache Error
  1. squadx

    Error in EasyApache4 - php7.2

    squadx, May 17, 2018, in forum: EasyApache
    Replies:
    1
    Views:
    133
    cPanelLauren
    May 18, 2018
  2. Nirjonadda

    EasyApache 4 update error

    Nirjonadda, Apr 24, 2018, in forum: EasyApache
    Replies:
    3
    Views:
    228
    cPanelLauren
    Apr 24, 2018
  3. Sean Thompson

    EasyApache4 Link Error

    Sean Thompson, Oct 25, 2017, in forum: EasyApache
    Replies:
    2
    Views:
    467
    cPJacob
    Oct 25, 2017
  4. stapuff106

    MemoryError and 500 Error when migrating EasyApache3 to EasyApache4

    stapuff106, Sep 15, 2017, in forum: EasyApache
    Replies:
    3
    Views:
    675
    stapuff106
    Sep 18, 2017
  5. Reado

    SOLVED [case EA-6287] EasyApache 4 UI fails to load with UTF-8 error - The subprocess error

    Reado, May 17, 2017, in forum: EasyApache
    Replies:
    29
    Views:
    3,577
    BluegrassNet
    May 18, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice