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EasyApache 3 Error

Discussion in 'EasyApache' started by rpvw, Sep 20, 2016.

  1. rpvw

    rpvw Well-Known Member

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    After cPanel Security Advisor advised that there was a new EA3 build available - running EA3 gives the following:

    Internal Server Error
    500

    No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/easyapache.pl): The subprocess reported error number 2 when it ended.
     
    #1 rpvw, Sep 20, 2016
  2. JacobPerkins

    JacobPerkins cPanel Product Owner

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    Twitter:
    Hi,

    I'm not able to replicate this. Could you throw in a ticket so we can check this out?
     
    #2 JacobPerkins, Sep 20, 2016
  3. rpvw

    rpvw Well-Known Member

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    Ticket #7702383
     
    #3 rpvw, Sep 20, 2016
  4. JacobPerkins

    JacobPerkins cPanel Product Owner

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    Twitter:
    Thanks for the ticket! We've identified a case where broken symlinks cause EA3 to fail. We've opened case
    EAL-3127, and we are attempting to get the fix published today.
     
    #4 JacobPerkins, Sep 20, 2016
  5. rpvw

    rpvw Well-Known Member

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    Jacob - you are a star :cool:

    Thank you so much for taking the trouble to look into it for us.

    Kindest regards to all the team
     
    #5 rpvw, Sep 20, 2016
  6. JacobPerkins

    JacobPerkins cPanel Product Owner

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    Hi Karl,

    We published the fix in 3.34.6 this evening with a fix that addresses this issue. Could you update and let me know how it goes?

    Thanks!
     
    #6 JacobPerkins, Sep 20, 2016
  7. rpvw

    rpvw Well-Known Member

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    Sorry not to get back sooner - our time zones don't play nicely together !

    The EA3 build 3.34.6 seemed to work flawlessly :-D

    Thanks to all the team
     
    #7 rpvw, Sep 21, 2016
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