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EasyApache 3 Killed WHM/Apache - Help!!!

Discussion in 'EasyApache' started by viptexting, Sep 27, 2007.

  1. viptexting

    viptexting Well-Known Member

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    I ran a new build to add a couple of PHP modules this afternoon and the server locked up, after leaving it over an hour I had no choice but to reset it.

    Now I have no Apache and no WHM...

    [email protected] [~]# service httpd start
    /etc/init.d/httpd: line 100: /usr/local/apache/bin/httpd: No such file or directory


    What do I do?!!!
     
    #1 viptexting, Sep 27, 2007
  2. viptexting

    viptexting Well-Known Member

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    Ok WHM seams to have recovered itself, but Apache won't build...

    It gets to this point:

    -- Begin opt 'Apache 2.2' --
    -- Begin dryrun test 'Initializing SSL httpd' --

    I have top open there are litterally 20 or 30 processes 'innitsslhttpd'

    My load average is currently at 16 and climbing all the time.

    Something is seriously screwed up with the latest EasyApache, it was fine before!
     
    #2 viptexting, Sep 27, 2007
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I'd recommend submitting a support request directly with us regarding this issue so we can look into this for you :).
     
    #3 cPanelDavidG, Sep 27, 2007
  4. viptexting

    viptexting Well-Known Member

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    This is a production server, on current, not funny...
     
    #4 viptexting, Sep 27, 2007
  5. ToddShipway

    ToddShipway Well-Known Member

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    Easyapache build problems are often due to a problem with the system or modules the system.

    However, in order to help resolve the problem, it's best to open a ticket using the link provided when the build fails and be sure to reference the build ID so we can look over the log to help get this resolved for you.

    Please post or PM me the ticket ID and I will get it set to a much higher priority due to apache being down.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 ToddShipway, Sep 27, 2007
  6. viptexting

    viptexting Well-Known Member

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    You have your PM's disabled, my ticket ID is: 214475

    I've allowed access to the IP's listed as well.

    Thanks for you quick response.
     
    #6 viptexting, Sep 27, 2007
  7. ToddShipway

    ToddShipway Well-Known Member

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    Not sure whats up with PM's, but I've set your ticket to a high priority and we will take a look and pinpoint the cause for you and update the ticket with any info we have.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 ToddShipway, Sep 27, 2007
  8. viptexting

    viptexting Well-Known Member

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    Thanks again for the fast response, there is a tech looking at it now :)
     
    #8 viptexting, Sep 27, 2007
  9. snackykiller

    snackykiller Member

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    ive the same probl...

    did u get a answer from cpanels tech yet?


    Richard
     
    #9 snackykiller, Sep 27, 2007
    Last edited: Sep 27, 2007
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