Was on EasyApache 3 and an old version of php [5.2].
Requested an upgrade with the webhost and was quoted as a .5 to .75 hour task to upgrade to EasyApache4, newest version of WHM [86.0.4, was on 76 or 78] and to be running php7.2
Ended up being a 12.5 hours task - with all websites down and with laggy updates at to what was happening [3 hours to respond and many different 'names' appearing to respond each time in reply] and in the end, the reason I wanted the upgrade [to be running php7.2] wasn't even achieved - versions either side appear to be there, the default is 5.6 [as per attached image].
cPanel account shows a 404 for the php version selector [as per attached image]. Running a phpinfo on the account shows php5.6 running.
So now I'm too scared to ask them to do it again in case I have a repeat, or worse of the same experience.
Any advice? cPanel staff able to look into this perhaps and fix without a repeat of a > 12 hour website outage?
Requested an upgrade with the webhost and was quoted as a .5 to .75 hour task to upgrade to EasyApache4, newest version of WHM [86.0.4, was on 76 or 78] and to be running php7.2
Ended up being a 12.5 hours task - with all websites down and with laggy updates at to what was happening [3 hours to respond and many different 'names' appearing to respond each time in reply] and in the end, the reason I wanted the upgrade [to be running php7.2] wasn't even achieved - versions either side appear to be there, the default is 5.6 [as per attached image].
cPanel account shows a 404 for the php version selector [as per attached image]. Running a phpinfo on the account shows php5.6 running.
So now I'm too scared to ask them to do it again in case I have a repeat, or worse of the same experience.
Any advice? cPanel staff able to look into this perhaps and fix without a repeat of a > 12 hour website outage?
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