EasyApache 4 EA-3991 clarification needed


Feb 8, 2017
United States
cPanel Access Level
Root Administrator

I've tried searching for any information for the Case ID EA-3991 which comes into play when migrating from EasyApache 3 to 4 but I can't seem to find any information outside of a single link back to the referencing article Current Status of EasyApache 4.

I've inherited administration responsibilities on a server that needs to migrate to EA4 and all of the potential issues listed on the article I'm prepared to deal with but I'm at a loss for what the above mentioned Case ID means.

The server I'm prepping for the upgrade has been in service for about 4 years and has seen a number of updates through the cPanel versions so I want to make sure I don't run into site breaking issues.

I don't see how or where "Migrate Apache user data includes from EasyApache 3" would come into play. I haven't really touched cPanel in about 5 years but I've had plenty of linux experience and I'm just hoping there isn't some blindingly obvious meaning. It doesn't help that I've mostly been using nginx on other servers over that time so the once familiar Apache setup feels strange by comparison.

Thank you for any help you can provide.


Staff member
Apr 11, 2011

Internal case EA-3991 relates to the conversion of Apache userdata found under the /usr/local/apache/conf/userdata/{ssl,std} directories. You can review the contents of those directories to see if any custom configuration files are added, so that you know if any manual steps are required to enable those customizations after the conversion to EasyApache 4.

Thank you.