Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

EasyApache 4 stuck on System Update?

Discussion in 'EasyApache' started by Trane Francks, Feb 14, 2018.

  1. Trane Francks

    Trane Francks Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    84
    Likes Received:
    4
    Trophy Points:
    8
    Location:
    Machida, Tokyo, Japan
    cPanel Access Level:
    Root Administrator
    Hi, gang.

    I just converted EA3 to EA4 on a new WHM 68 box after a nervous migration from an old WHM 56 box running CloudLinux 5.11.

    The initial conversion looks fine and when I run EasyApache now, I get the screen that enables me to customize and provision profiles. So far, so good. After provisioning and running System Update (including kernel), the System Update says it completes successfully:

    System update process has started.
    No packages marked for update

    System update process has finished.

    Clicking the Done button returns me to the same System Update page and we go through update/done/update/done, etc., in an infinite loop. I cannot seem to actually BUILD an EA4 profile.

    Ideas on how to fix this? I have other major concerns, but those cannot even be mentioned until I can actually use EA4.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,940
    Likes Received:
    1,819
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Once you click "Done", you'd need to browse back to "WHM >> EasyApache 4". At that point, you don't need to utilize the "Run System Update" button again. Simply click "Customize" to proceed with building a profile.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Trane Francks

    Trane Francks Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    84
    Likes Received:
    4
    Trophy Points:
    8
    Location:
    Machida, Tokyo, Japan
    cPanel Access Level:
    Root Administrator
    Thanks, Michael. Just as a point of interest, I would say that the EA4 UI isn't as obvious as EA3 in terms of what it's doing. I've since restarted Apache and checked the status. Apparently, the new modules are in place.

    I understand that CloudLinux has specific requirements for installation, with Apache being a potential blocker. Does this look fine?

    Server Version: Apache/2.4.29 (cPanel) OpenSSL/1.0.2n mod_bwlimited/1.4 mpm-itk/2.4.7-04 PHP/5.6.33
    Server MPM: prefork
    Server Built: Feb 2 2018 14:40:26

    I confess that I'm a little confused. I apparently correctly have mod_mpm_itk installed, but I'm still getting PHP DSO warnings in the EA4 interface for the current package:

    Recommendations for “PHP DSO” *
    PHP DSO runs as the user nobody by default. In a shared hosting environment, this is a security issue. Learn More

    • If you use suPHP, you will add some security, but may experience performance issues on your server.
    *These recommendations appear because you have “ea-php56-php” installed on your system.

    With mod_mpm_itk installed, what else am I missing?

    Cheers,

    trane
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,940
    Likes Received:
    1,819
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    1. You should not have any issues converting to CloudLinux with those versions. CloudLinux makes the conversion process simple.

    2. The "ea-php56-php" RPM represents the DSO package. You'd need to remove it if you want to avoid seeing that warning message.

    3. Thank you for the feedback regarding the EA4 UI. We actually have an open case to specifically improve the system update design in the UI in a future version of cPanel (tentatively cPanel version 72).

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice