Kanyarut R.

Registered
Dec 7, 2018
1
0
1
Thailand
cPanel Access Level
Root Administrator
I've got update error in review page for EasyApache 4.
Here's a few line of error message:
Code:
Update Error:

Error: Package: ea-freetds-1.00.27-9.10.4.cpanel.x86_64 (EA4)
Requires: libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
Available: ea-openssl-1.0.2o-3.3.1.cpanel.x86_64 (EA4)
libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
Available: ea-openssl-1.0.2p-1.1.1.cpanel.x86_64 (EA4)
libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
Available: ea-openssl-1.0.2q-1.1.1.cpanel.x86_64 (EA4)
libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
Installed: 1:ea-openssl-1.0.2n-1.el7.cloudlinux.x86_64 (@cl-ea4)
Not found
Error: Package: ea-php56-php-fpm-5.6.38-2.2.7.cpanel.x86_64 (EA4)
Requires: libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
Available: ea-openssl-1.0.2o-3.3.1.cpanel.x86_64 (EA4)
libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
Available: ea-openssl-1.0.2p-1.1.1.cpanel.x86_64 (EA4)
libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
Available: ea-openssl-1.0.2q-1.1.1.cpanel.x86_64 (EA4)
libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
Installed: 1:ea-openssl-1.0.2n-1.el7.cloudlinux.x86_64 (@cl-ea4)
Not found
The server used to have cloudlinux installed, but was uninstalled long time ago. Any idea? advice? Thank you.
 

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cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,254
313
Houston
Hi @Kanyarut R.


The issue here is that while you no longer have CloudLinux you still have some CloudLinux Packages installed

Code:
Installed: 1:ea-openssl-1.0.2n-1.el7.cloudlinux.x86_64 (@cl-ea4)
So because you most likely no longer have the CloudLinux repo enabled you aren't getting updates from there (and you shouldn't be) The system recognizes that there's an update available but there's a conflict due to WHERE the package originated from.

To rectify this as a whole you need to do the following:

1. Ensure that CL repo is disable and removed
2. Check all packages to identify which are still installed that are CloudLinux
3. reinstall all of them + dependencies from the correct repo

Really, to do this safely I'd recommend a qualified system administrator. If you don't have one you might find one here: System Administration Services | cPanel Forums

It could cause serious issues to remove some RPM's