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EasyApache 4 Update Error

Discussion in 'EasyApache' started by Kanyarut R., Dec 7, 2018 at 9:35 PM.

  1. Kanyarut R.

    Kanyarut R. Registered

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    I've got update error in review page for EasyApache 4.
    Here's a few line of error message:
    Code:
    Update Error:
    
    Error: Package: ea-freetds-1.00.27-9.10.4.cpanel.x86_64 (EA4)
    Requires: libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
    Available: ea-openssl-1.0.2o-3.3.1.cpanel.x86_64 (EA4)
    libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
    Available: ea-openssl-1.0.2p-1.1.1.cpanel.x86_64 (EA4)
    libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
    Available: ea-openssl-1.0.2q-1.1.1.cpanel.x86_64 (EA4)
    libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
    Installed: 1:ea-openssl-1.0.2n-1.el7.cloudlinux.x86_64 (@cl-ea4)
    Not found
    Error: Package: ea-php56-php-fpm-5.6.38-2.2.7.cpanel.x86_64 (EA4)
    Requires: libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
    Available: ea-openssl-1.0.2o-3.3.1.cpanel.x86_64 (EA4)
    libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
    Available: ea-openssl-1.0.2p-1.1.1.cpanel.x86_64 (EA4)
    libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
    Available: ea-openssl-1.0.2q-1.1.1.cpanel.x86_64 (EA4)
    libcrypto.so.1.0.0(libcrypto.so.1.0.0)(64bit)
    Installed: 1:ea-openssl-1.0.2n-1.el7.cloudlinux.x86_64 (@cl-ea4)
    Not found
    The server used to have cloudlinux installed, but was uninstalled long time ago. Any idea? advice? Thank you.
     

    Attached Files:

  2. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi @Kanyarut R.


    The issue here is that while you no longer have CloudLinux you still have some CloudLinux Packages installed

    Code:
    Installed: 1:ea-openssl-1.0.2n-1.el7.cloudlinux.x86_64 (@cl-ea4)
    
    So because you most likely no longer have the CloudLinux repo enabled you aren't getting updates from there (and you shouldn't be) The system recognizes that there's an update available but there's a conflict due to WHERE the package originated from.

    To rectify this as a whole you need to do the following:

    1. Ensure that CL repo is disable and removed
    2. Check all packages to identify which are still installed that are CloudLinux
    3. reinstall all of them + dependencies from the correct repo

    Really, to do this safely I'd recommend a qualified system administrator. If you don't have one you might find one here: System Administration Services | cPanel Forums

    It could cause serious issues to remove some RPM's
     
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