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EasyApache ( Apache Update ) Loading Forever

Discussion in 'EasyApache' started by Lohit Tummalapenta, Jul 28, 2015.

  1. Lohit Tummalapenta

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    Tried more than 5 times and it still stays here and not at all moving forward


    It just stopped here and not loading anymore
     
    #1 Lohit Tummalapenta, Jul 28, 2015
    Last edited by a moderator: Jul 28, 2015
  2. rotame

    rotame Member

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    the same here in two different machines
    Version 11.50.0 (build 27)
     
  3. Jcats

    Jcats Well-Known Member

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    Same here, on well over 20 servers plus all new installs.
     
  4. Jcats

    Jcats Well-Known Member

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    This is from a cPanel install that is in progress now:

    2015-07-28 14:55:20 493 (DEBUG): Waiting 30 seconds for access to the update server......
    2015-07-28 14:55:50 493 (DEBUG): Checking again....
    2015-07-28 14:55:50 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 14:55:50 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
    2015-07-28 14:55:50 493 (DEBUG): Waiting 30 seconds for access to the update server......
    2015-07-28 14:56:20 493 (DEBUG): Checking again....
    2015-07-28 14:56:20 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 14:56:20 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
    2015-07-28 14:56:20 493 (DEBUG): Waiting 30 seconds for access to the update server......
    2015-07-28 14:56:50 493 (DEBUG): Checking again....
    2015-07-28 14:56:50 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 14:56:50 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
    2015-07-28 14:56:50 493 (DEBUG): Waiting 30 seconds for access to the update server......
    2015-07-28 14:57:20 493 (DEBUG): Checking again....
    2015-07-28 14:57:20 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 14:57:20 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
    2015-07-28 14:57:20 493 (DEBUG): Waiting 30 seconds for access to the update server......
    2015-07-28 14:57:50 493 (DEBUG): Checking again....
    2015-07-28 14:57:50 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 14:57:50 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
    2015-07-28 14:59:50 493 (DEBUG): Checking again....
    2015-07-28 14:59:51 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 14:59:51 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
    2015-07-28 15:02:21 493 (DEBUG): Checking again....
    2015-07-28 15:02:21 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 15:02:21 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
    2015-07-28 15:05:21 493 (DEBUG): Checking again....
    2015-07-28 15:05:21 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 15:05:21 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
    2015-07-28 15:08:51 493 (DEBUG): Checking again....
    2015-07-28 15:08:51 493 (DEBUG): The update server is currently updating its files.
    2015-07-28 15:08:51 493 (DEBUG): It may take up to 30 minutes before access can be obtained.
     
  5. Jcats

    Jcats Well-Known Member

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    This is actually causing the install to not finish.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I'm seeing this as well and have reported the issues.

    This will be sorted out shortly I'm sure.
     
    Jcats likes this.
  7. Lohit Tummalapenta

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    Now i can't login via SSH or WHM
    what kind of problem is this ? WOW
     
  8. Jcats

    Jcats Well-Known Member

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    I just stopped the installer, and reran, this time it completed without issue.

    but I am still seeing lots of servers throwing:

    root@scoots [/]# /scripts/easyapache
    The update server is currently updating its files.
    It may take up to 30 minutes before access can be obtained.
    Waiting 30 seconds for access to the update server......

    Either way, like you said I am sure it will be sorted soon, just glad you've reported, thank you! :)
     
    Infopro likes this.
  9. Jcats

    Jcats Well-Known Member

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    I'm thinking this is unrelated and a different issue. Do you have CSF or Cphulk running?
     
  10. CraftyPanda

    CraftyPanda Well-Known Member

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    Can we get an updated time on your server updates completion please? Its out of hours for me and I cant go anywhere until I know whats what.

    Thank you.
     
  11. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I don't have an ETA for you on this just yet I'm afraid, but can tell you I just touched base with folks in the know and this is being sorted out as we post here.

    As soon as I hear something new I'll post here.
     
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Good news! I have just confirmed that this issue is now resolved.

    Please give it a go and let us know if you run into any issues.


    Thanks!
     
  13. Lohit Tummalapenta

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    Started working just now. hopefully it wont hang in the middle
     
  14. Lohit Tummalapenta

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    Stuck here for 30 mins now
     
  15. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Did this finish properly for you?
     
  16. Lohit Tummalapenta

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    Sadly no! but it worked from SSH, after 3-4 tries
    Now i tried via WHM and its not working in WHM
     
  17. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Please feel free to open a ticket to cPanel Technical Support. If there's still an issue somewhere with the system they'd like to know about it I'm sure. If it's an issue on your end, they'll be able to explain what your seeing and why.

    If you open a ticket, please post the ID here to the thread. Thanks!
     
  18. rotame

    rotame Member

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    In two servers worked fine Thanks a lot
     
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