EasyApache Checks for Updates, Then Blank?

fm-2

Member
Jun 4, 2005
5
0
151
Hi,


I just upgraded to the latest release (it's the freshest you can get with AUTOMATiC updates). It has the new EasyApache, but when I go to upgrade httpd, it gives me a blank page after the "Checking for Updates" screen.


Is this a bug, or should I just go to bed :D


Thanks,
Christian
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
158
cPanel Access Level
DataCenter Provider
Hi,


I just upgraded to the latest release (it's the freshest you can get with AUTOMATiC updates). It has the new EasyApache, but when I go to upgrade httpd, it gives me a blank page after the "Checking for Updates" screen.


Is this a bug, or should I just go to bed :D


Thanks,
Christian
Please open up at ticket at https://tickets.cpanel.net/submit/
 

webstro

Member
Mar 2, 2004
10
0
151
The solution for me was to increase "The maximum memory a cPanel process can use before it is killed off" under "Tweak Settings" in WHM.
 

brianoz

Well-Known Member
Mar 13, 2004
1,146
7
168
Melbourne, Australia
cPanel Access Level
Root Administrator
Increasing memory didn't help for me; I changed it to 256 in Tweak Settings and restarted cpanel and it still failed.

I noticed this message in /usr/local/cpanel/logs/error_log:
Code:
Can't locate object method "new" via package "Cpanel::Easy::Apache::UI::HTML" at /var/cpanel/perl/easy/Cpanel/Easy.pm line 160.
 

joun_mp

Registered
Feb 10, 2005
4
0
151
Same happens to me - blank page in WHM. Console works fine.
WHM 11.11.0 cPanel 11.15.0-C17944 RHE3; Easy::Apache v3.2.0 Build 3207

Any ideas?
 

borealphil

Member
Oct 21, 2005
13
0
151
Hi,
same problem with the easyapache on WHM. And when I "Click here if you're not automatically sent to the UI.", I get a download manager windows from my browser with the file "easyapache.pl", but it does not open in my browser.
 

Todd Mitchell

Well-Known Member
Staff member
Nov 13, 2006
301
1
243
Houston, TX
The command below should resolve the issue.

Code:
/scripts/perlinstaller --force Pod::Simple::HTML
 
Last edited:

borealphil

Member
Oct 21, 2005
13
0
151
I submitted a ticket to cPanel and did what suggested by the cPanel guy:
Installing the Pod::Simple::HTML perl module.

The GUI works fine now.
And you still can use the /scripts/easyapache script. It does exactly the same thing with the same menu, execp it's in black and white!

Phil