abdelhost77

Well-Known Member
Apr 25, 2012
116
2
68
Morocco
cPanel Access Level
Root Administrator
Hello , when i click on WHM => EasyApache ( apache update ) , i get no UI opened , but just window to download the file easyapache.pl .

in other words , easyapache.pl links in whm want to download not execute

/https://IP:2087/cpsessxxxxxx/cgi/easyapache.pl?action=_pre_cpanel_sync_screen


No error is logged in /usr/local/cpanel/logs/error_log

And /scripts/upcp --force dont resolve the issue .

Please help .
 
Last edited:

abdelhost77

Well-Known Member
Apr 25, 2012
116
2
68
Morocco
cPanel Access Level
Root Administrator
In case someone else encounter the same problem :

the issue is solved if you enter without https

or f you enter to WHM with https with valid SSL certificate , not with whm self building certificate .
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

Could you open a support ticket so we can take a closer look and open an internal case if necessary? You can open a ticket via:

Submit A Ticket

Please post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
79
458
cPanel Access Level
Root Administrator
Done :)

Your Request id is: 4350689.
This is a known problem when accessing EasyApache via whm.example.com. Using example.com/whm or example.com:2087 will allow use of EasyApache without the problem. We are currently pursuing a fix in case 74949.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
I inferred from the second post of this thread that proxy subdomains were not in use when this issue was triggered. However, per the ticket, that does appear to be the case. As mentioned by Kenneth, an internal case is open to address the issue. The existing thread for that case can be found at:

EasyApache in WHM breaks with file download when proxy subdomains enabled

Thank you.