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EasyApache Problem with HTTPS

Discussion in 'EasyApache' started by abdelhost77, Sep 19, 2013.

  1. abdelhost77

    abdelhost77 Well-Known Member

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    Hello , when i click on WHM => EasyApache ( apache update ) , i get no UI opened , but just window to download the file easyapache.pl .

    in other words , easyapache.pl links in whm want to download not execute

    /https://IP:2087/cpsessxxxxxx/cgi/easyapache.pl?action=_pre_cpanel_sync_screen


    No error is logged in /usr/local/cpanel/logs/error_log

    And /scripts/upcp --force dont resolve the issue .

    Please help .
     
    #1 abdelhost77, Sep 19, 2013
    Last edited: Sep 19, 2013
  2. abdelhost77

    abdelhost77 Well-Known Member

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    In case someone else encounter the same problem :

    the issue is solved if you enter without https

    or f you enter to WHM with https with valid SSL certificate , not with whm self building certificate .
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you open a support ticket so we can take a closer look and open an internal case if necessary? You can open a ticket via:

    Submit A Ticket

    Please post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  4. abdelhost77

    abdelhost77 Well-Known Member

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    Done :)

    Your Request id is: 4350689.
     
  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    This is a known problem when accessing EasyApache via whm.example.com. Using example.com/whm or example.com:2087 will allow use of EasyApache without the problem. We are currently pursuing a fix in case 74949.
     
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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I inferred from the second post of this thread that proxy subdomains were not in use when this issue was triggered. However, per the ticket, that does appear to be the case. As mentioned by Kenneth, an internal case is open to address the issue. The existing thread for that case can be found at:

    EasyApache in WHM breaks with file download when proxy subdomains enabled

    Thank you.
     
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