SOLVED EasyApache4 checking for updates fails

Operating System & Version
CloudLinux 7.9
cPanel & WHM Version
WHM 94.0.2

jndawson

Well-Known Member
Aug 27, 2014
303
32
78
Western US
cPanel Access Level
DataCenter Provider
We have two (2) CloudLinux 7.9 boxes. We want to add a few packages to EasyApache4. On both machines, the 'Checking for updates' button just keeps spinning without a result. No options on the page work; can't do anything.

Why is this happening and how do we fix it?

Edit/update: It seems the same thing is happening with our Centos 6.10 and 7.9 boxes, as well.
 
Last edited:

jndawson

Well-Known Member
Aug 27, 2014
303
32
78
Western US
cPanel Access Level
DataCenter Provider
Never mind.
While waiting for the cPanel tech to respond to our ticket, I got a nag alert to restart my Firefox browser for an update, so I did. EA4 page is working now.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,455
562
273
cPanel Access Level
Root Administrator
Hey there! I'm glad that's all it was and not something on the server-side!

If you see this happening on a system and you know it's not the browser, it would be a good idea to try and run a "yum update" manually on the command line to see if that will provide you with any additional details.
 

jndawson

Well-Known Member
Aug 27, 2014
303
32
78
Western US
cPanel Access Level
DataCenter Provider
Hey there! I'm glad that's all it was and not something on the server-side!

If you see this happening on a system and you know it's not the browser, it would be a good idea to try and run a "yum update" manually on the command line to see if that will provide you with any additional details.
I should have noted that we did that, along with anything that updated anything.