SOLVED EasyApache4 upgrade causing problem with all WP sites

Lisa Thompson

Registered
Aug 18, 2018
2
1
3
United States
cPanel Access Level
Root Administrator
I just upgraded to Apache 4 and now every Wordpress site on the server is asking for FTP credentials in order to update any plugins. I know it has to do with permissions, but what is the easiest way to fix this?

Any advice from you EasyApache gurus is greatly appreciated! Thank you!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Hello @Lisa Thompson,

Can you browse to the PHP Handlers tab in WHM >> MultiPHP Manager to verify if the PHP handler assigned to each PHP version on your system has changed compared to what was enabled with EasyApache 3? You'd typically need to use suPHP to allow the script to update plugins on it's own. You can read more about the available PHP handlers in EasyApache 4 at:

PHP Handlers - EasyApache 4 - cPanel Documentation

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Thanks! I did those things you recommended, but also this is a brand new client and hadn't noticed they were still on PHP 5.4 ! Upgraded them to 7.0 and the problem was fixed. Thanks again.
Hi Lisa,

I'm glad to see you were able to solve the issue. Thanks for updating us with the outcome!