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SOLVED EasyApache4 upgrade causing problem with all WP sites

Discussion in 'EasyApache' started by Lisa Thompson, Aug 18, 2018.

  1. Lisa Thompson

    Lisa Thompson Registered

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    I just upgraded to Apache 4 and now every Wordpress site on the server is asking for FTP credentials in order to update any plugins. I know it has to do with permissions, but what is the easiest way to fix this?

    Any advice from you EasyApache gurus is greatly appreciated! Thank you!
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Lisa Thompson,

    Can you browse to the PHP Handlers tab in WHM >> MultiPHP Manager to verify if the PHP handler assigned to each PHP version on your system has changed compared to what was enabled with EasyApache 3? You'd typically need to use suPHP to allow the script to update plugins on it's own. You can read more about the available PHP handlers in EasyApache 4 at:

    PHP Handlers - EasyApache 4 - cPanel Documentation

    Thank you.
     
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  3. Lisa Thompson

    Lisa Thompson Registered

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    Thanks! I did those things you recommended, but also this is a brand new client and hadn't noticed they were still on PHP 5.4 ! Upgraded them to 7.0 and the problem was fixed. Thanks again.
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hi Lisa,

    I'm glad to see you were able to solve the issue. Thanks for updating us with the outcome!
     
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