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Edit 404 error message

Discussion in 'General Discussion' started by orish, Jul 28, 2011.

  1. orish

    orish Registered

    Jul 28, 2011
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    Sometimes, a visitor says he gets a standard 404 error message on one of my websites (something to do with port 80). I can't reproduce the error - using the same link, I am able to get to the page.

    Maybe it's because the link is a redirect link and there is some restriction on his browser or firewall regarding tracking links.

    But what I'd like to do is change the 404 message to something more customer-friendly. At the moment, it simply says please contact the webmaster. And the link to the webmaster is actually the email address of a previous hosting provider, which is very odd. Maybe when I migrated the site to a new host, this 404 page got copied across also.

    But my customers have been complaining that they are emailing me and I am not responding (I discovered this by reading a post about my website). Well now wonder if the 404 message is sending them to a hosting provider that I no longer host with!

    Please help, this is quite urgent.
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    May 20, 2003
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    Root Administrator
    You'll find an icon titled Error Pages in your cPanel where you can create/modify all possible error pages. You'll also find any created error pages on your account in public_html/, for example you may see a 404.shtml (preferred) or 404.html file.
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