SOLVED Edit an accounts Package location?

Apr 25, 2018
6
0
1
saudia
cPanel Access Level
Root Administrator
I searched a lot in my control panel For editing on a site space that i have created
But I could not find her place
Can you tell me how to edit the space of a particular site I created earlier? in whm

i enter :
"WHM >> Edit a Package"

But I can not find the site plan i have previously made
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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313
Houston
Apr 25, 2018
6
0
1
saudia
cPanel Access Level
Root Administrator
Thanks for the quick response
You are telling me to enter into WHM>> Packages>>Feature Manager>>Feature Lists
ok .
I entered but ... There is no option >> Feature Lists
This is a picture to understand me
gyazo.com/1ae67548d06b92ab3151219a26183dc4



I have an space I've done and I want to edit it . This space has been linked to Domain
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston
Hello,

From that image it appears that none of the default feature lists are even present. Are you logged in as the root user or a reseller?

Furthermore if you have access to the server via CLI can you please run the following and let me know the output?

Code:
ls -lah /var/cpanel/features
Code:
ls -lah /var/cpanel/packages/
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston
Hi @mohammed alruwaili

That's great, so we know they're there and they appear to have the correct permissions/ownership.

When accessing WHM what user are you using?


Thank you,
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston
The user may be a reseller but it is not the root user via WHM and it's possible the same permissions aren't present. Can you access WHM with the root user and password and let me know if you're still unable to view the features/packages via WHM?

Thank you,