SOLVED Edit an accounts Package location?

[mohammed alruwaili]

I searched a lot in my control panel For editing on a site space that i have created
But I could not find her place
Can you tell me how to edit the space of a particular site I created earlier? in whm

i enter :
"WHM >> Edit a Package"

But I can not find the site plan i have previously made

 

[cPanelLauren]

Hello @mohammed alruwaili

If you're trying to edit a package that would be the correct location. All packages have a featurelist assigned, you might see if you created a featurelist previously. You can edit featurelists at WHM>> Packages>>Feature Manager>>Feature Lists

Detailed information on packages can be found here: WHM Features List - Version 70 Documentation - cPanel Documentation

Thank you,

 

[mohammed alruwaili]

Thanks for the quick response
You are telling me to enter into WHM>> Packages>>Feature Manager>>Feature Lists
ok .
I entered but ... There is no option >> Feature Lists
This is a picture to understand me
gyazo.com/1ae67548d06b92ab3151219a26183dc4



I have an space I've done and I want to edit it . This space has been linked to Domain

 

[cPanelLauren]

Hello,

From that image it appears that none of the default feature lists are even present. Are you logged in as the root user or a reseller?

Furthermore if you have access to the server via CLI can you please run the following and let me know the output?

ls -lah /var/cpanel/features

ls -lah /var/cpanel/packages/

 

[mohammed alruwaili]

ls -lah /var/cpanel/features

gyazo.com/47e647f331a97d6f87404421c0e65989

ls -lah /var/cpanel/packages/

gyazo.com/073b48a58507983eac6ae6d065a1060c

 

[cPanelLauren]

Hi @mohammed alruwaili

That's great, so we know they're there and they appear to have the correct permissions/ownership.

When accessing WHM what user are you using?


Thank you,

 

[mohammed alruwaili]

user: m5m5h
i am root

 

[cPanelLauren]

The user may be a reseller but it is not the root user via WHM and it's possible the same permissions aren't present. Can you access WHM with the root user and password and let me know if you're still unable to view the features/packages via WHM?

Thank you,

 

[mohammed alruwaili]

Yes thank you I will contact the site from which you purchased it vps
I will see whether I am a reseller or root

thank u

 

[cPanelLauren]

Hello,


Great please update us with the outcome!

 

[mohammed alruwaili]

Thank you my friend. I know now why this problem is
I have entered into powers root
And he succeeded with me
Thanks, please close the topic​

 

[cPanelLauren]

I'm glad to hear that, i'll go ahead and mark this thread as solved.


Thank you,