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Edit user's email white-list?

Discussion in 'E-mail Discussion' started by Tamer Youssef, Oct 13, 2018.

  1. Tamer Youssef

    Tamer Youssef Registered

    Oct 2, 2018
    Likes Received:
    Trophy Points:
    Saudi Arabia
    cPanel Access Level:
    Root Administrator
    I am suffering from SPAM emails even if I adjust mail filter
    Exim Configuration Manager --> Filter -- > Apache SpamAssassin™: bounce spam score threshold = 10

    this is because

    -100 USER_IN_WHITELIST      From: address is in the user's white-list
    The complete Message header  :
     pts rule name              description
     ---- ---------------------- --------------------------------------------------
      0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was blocked.
                                DnsBlocklists - Spamassassin Wiki
                                 for more information.
      6.2 RCVD_IN_MSPIKE_L5      RBL: Very bad reputation (-5)
                                [ listed in]
      2.6 RCVD_IN_SORBS_MISC     RBL: SORBS: sender is open proxy server
                                [ listed in]
      1.3 RCVD_IN_RP_RNBL        RBL: Relay in RNBL,
                                Blocklist Lookup | Sender Score | Return Path
                                [ listed in]
      1.3 RCVD_IN_BL_SPAMCOP_NET RBL: Received via a relay in
                   [Blocked - see < - Blocking List ( )>]
     -100 USER_IN_WHITELIST      From: address is in the user's white-list
     -1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
                                [score: 0.0000]
      3.2 FSL_HELO_FAKE          No description available.
      1.5 SPF_HELO_SOFTFAIL      SPF: HELO does not match SPF record (softfail)
      1.5 SPF_SOFTFAIL           SPF: sender does not match SPF record (softfail)
      0.0 FREEMAIL_FROM          Sender email is commonly abused enduser mail provider
      0.7 MIME_HTML_ONLY         BODY: Message only has text/html MIME parts
      0.0 HTML_MESSAGE           BODY: HTML included in message
      0.1 HTML_OBFUSCATE_10_20   BODY: Message is 10% to 20% HTML obfuscation
      1.9 RAZOR2_CF_RANGE_51_100 Razor2 gives confidence level above 50%
                                [cf: 100]
      0.9 RAZOR2_CHECK           Listed in Razor2 (Vipul's Razor: home)
      0.0 RCVD_IN_MSPIKE_BL      Mailspike blacklisted
      2.0 RDNS_NONE              Delivered to internal network by a host with no rDNS
    X-Spam-Flag: NO
    How I can edit this white list ?!!!
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Nov 14, 2017
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    DataCenter Provider
    Hi @Tamer Youssef

    You can modify the whitelist and blacklist by going to cPanel>>Email>>Spam Filters -> Additional Configurations (For Advanced Users) and Edit Spam Whitelist or Blacklist

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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