Editing a site during a scheduled Server backup

Operating System & Version
Centos CloudLinux 7.9
cPanel & WHM Version
v94

SlapHappy

Member
Jul 8, 2014
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Reseller Owner
We have clients in different time zones that edit their websites (WordPress etc) during our scheduled server backup.
If they happen to be editing their site as the server is backing it up does that cause a problem if a restoration is required?
 

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
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DataCenter Provider
You pretty much always run that risk unless there are limited sites on the server and you can coordinate with the site owners. The backup is a point in time time and that point keeps moving (later and later) as the cPanel backup goes from account to account.

Even if clients are not editing the sites, people could be posting comments, making orders etc. while backups are going on, so you pretty much always have this potential issue.
 
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cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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What @ffeingol said is my experience. It could be something as simple as an email that comes in 30 seconds after the backup runs. It's still out of date. The backup is just a snapshot in time, and that's where it would be restored from if you did have to kill the entire account and restore.

If you just needed one file, you could always manually unzip the backup and copy the specific file over to the user account.