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Editing Files Doesn't Work

Discussion in 'General Discussion' started by ToshNeox, May 16, 2010.

  1. ToshNeox

    ToshNeox Registered

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    Hi, I'm new here so...

    I first uploaded my index.html file and it worked great, then I copied it to another folder, re-named it and then moved it back to public_html. So now I have all my pages that I need. So I try and edit my pages to change the title and the content on them and when I click 'Save' it says it's been saved but then underneath that message it says about a timeout and a fatal error. There's is no desired change to the website but the editor doesn't work.

    Any body got any ideas?:mad:
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Hard to say. You might try clearing your browsers temp files and close all browsers. Then start a new session and try your File Manager again to see if that helps.
     
  3. Spiral

    Spiral BANNED

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    If you only mentioned your site not updating then I would tell you exactly what InfoPro told you that you need to clear your cache because that is the most common mistake and people often update their site files and think they don't work because their own web browser shows them the old unchanged pages saved in local cache.

    However, you also mentioned a fatal error and that one tells me that there is likely something wrong with your server and more specifically sounds like you may be missing some necessary perl modules.

    If you own the server, you should probably try this as 'root' in SSH else you may want to ask your hosting provider to try this:
    Code:
    # yum -y upgrade
    # cpan
    > install CPAN
    > reload CPAN
    > quit
    # /scripts/checkperlmodules
    # /scripts/upcp
    
    (That will update the server and all prerequisite components)

    If you are still running into "File Manager" issues then I would rule
    out your computer at home by trying the same from another computer
    or using another **different** web browser on your computer.

    There is an excellent free program called 'ccleaner' that will help you more completely clean out the old cache and junk from your computer

    See: CCleaner - Download

    If you are still having "File Manager" issues after everything I just mentioned then you may want to have a forced update done to your server which will replace installed Cpanel components:
    Code:
    # /scripts/upcp --force
    
    If this doesn't help you then you are at the point where you need someone to take a look at things for you or submit a support ticket.
     
  4. ToshNeox

    ToshNeox Registered

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    Thanks!

    Ok, thanks. I don't own the server but clearing my cache has done it! :D Thanks!

    I have always hear about clearing the cache and it's the main problem.
     
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