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Editing Packages and upgrade users to the edited package

Discussion in 'General Discussion' started by mmkassem, Jul 13, 2003.

  1. mmkassem

    mmkassem Well-Known Member

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    Some packages when edited, WHM does not upgrade the usernames using it to this package. Others do upgrade.

    Can this be fixed?

    cPanel.net Support Ticket Number:
     
  2. Website Rob

    Website Rob Well-Known Member

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    Best way to find out is to submit a Ticket to DarkOrb with the details.

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  3. mmkassem

    mmkassem Well-Known Member

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    I have some tickets still opened about other topics. I will wait for few hours. May be someone has more information.

    The package which does not upgrade when edited has spaces in its name. Could this be the problem?
     
    #3 mmkassem, Jul 14, 2003
    Last edited: Jul 14, 2003
  4. Website Rob

    Website Rob Well-Known Member

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    Off-hand I would say that is probably the problem. Domain names, directories, anything created 99.99% of the time, should never have a blank space.

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  5. PbG

    PbG Well-Known Member

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    Check the ownership of the accounts with packages that failed to update. Perhaps they were imported/originally created as a reseller.

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  6. mmkassem

    mmkassem Well-Known Member

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    Re: Re: Editing Packages and upgrade users to the edited package

    It's a reseller pacakge and not imported.

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