Editing SPF record, but advance zone editor missing

ashagl

Registered
Jan 14, 2019
1
0
1
India
cPanel Access Level
Website Owner
Hi,

The cPanel was recently upgraded to 76.0.17 by our service provider.
Our current SPF record is v=spf1 +a +mx +ip4:139.59.xx.xxx ~all, it is giving me softfail emails.

I need to edit the SPF record to v=spf1 a mx ip4:139.59.xx.xxx +all, but the Advance Zone Editor is missing.

Pls enlist step by step process in this version of cPanel. I referred to the documention, but did not understand much.
 
Last edited by a moderator:

Tarak Nath

Well-Known Member
Mar 12, 2018
119
15
68
India
cPanel Access Level
Root Administrator
Hello @ashagl ,

It seems that Zone Editor (AAAA, CAA, SRV, TXT), previously known as Advance Zone Editor is disabled.

If you have WHM access then it can be enable through Home »Packages »Feature Manager »Edit Feature List

Regards,
Tarak Nath
 

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
13,266
1,301
363
Houston
Hello @ashagl


The advanced zone editor feature is now just the Zone Editor. If you're unable to modify your SPF record from there you may want to discuss this with your provider.

Alternatively, you should be able to view and modify your SPF record in cPanel>>Email>>Authentication or in v78 cPanel>>Email>>Email Deliverability


Thanks!