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Editing SPF record, but advance zone editor missing

Discussion in 'E-mail Discussion' started by ashagl, Jan 14, 2019.

  1. ashagl

    ashagl Registered

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    Hi,

    The cPanel was recently upgraded to 76.0.17 by our service provider.
    Our current SPF record is v=spf1 +a +mx +ip4:139.59.xx.xxx ~all, it is giving me softfail emails.

    I need to edit the SPF record to v=spf1 a mx ip4:139.59.xx.xxx +all, but the Advance Zone Editor is missing.

    Pls enlist step by step process in this version of cPanel. I referred to the documention, but did not understand much.
     
    #1 ashagl, Jan 14, 2019
    Last edited by a moderator: Jan 15, 2019
  2. Tarak Nath

    Tarak Nath Well-Known Member

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    Hello @ashagl ,

    It seems that Zone Editor (AAAA, CAA, SRV, TXT), previously known as Advance Zone Editor is disabled.

    If you have WHM access then it can be enable through Home »Packages »Feature Manager »Edit Feature List

    Regards,
    Tarak Nath
     
  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello @ashagl


    The advanced zone editor feature is now just the Zone Editor. If you're unable to modify your SPF record from there you may want to discuss this with your provider.

    Alternatively, you should be able to view and modify your SPF record in cPanel>>Email>>Authentication or in v78 cPanel>>Email>>Email Deliverability


    Thanks!
     
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