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Email - 550 Error

Discussion in 'E-mail Discussion' started by Serverprofis, Mar 11, 2015.

  1. Serverprofis

    Serverprofis Registered
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    Hi,

    i had a similar problem, today.
    I found out, that the mailaccount doesnt exist anymore, but an autoresponder.
    In the logs is an entry, where the autoresponder is called, but nothing more...
    But no autoreponder Mail was sent.

    I have deleted the autoresponder, and now i get 550 (user unknown) errors...

    hope this helps,

    regards,

    Martin
     
    #1 Serverprofis, Mar 11, 2015
    Last edited: Mar 11, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The rejection is by design if you have configured the "Default Address" option in cPanel to reject email messages sent to email accounts that do not exist. Is your goal to get the autoresponder to function without an email account associated with it?

    Thank you.
     
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