Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

email access issues

Discussion in 'E-mail Discussion' started by Simon Lloyd, Jan 31, 2013.

  1. Simon Lloyd

    Simon Lloyd Member

    Joined:
    May 21, 2009
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    I've got a script that allows some of my trusted site users to create their own email address such as joebloggs@mydomain.com and it works fine, however, when i created one to check and then logged in using www.mydomain.com/webmail i found i could see ALL the email folders and their contents even though my username and password were different from the main account(s)?

    Can someone help me sort this problem out please?

    Regards,
    Simon
     
    #1 Simon Lloyd, Jan 31, 2013
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,350
    Likes Received:
    404
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    If you log into cPanel Webmail as the cPanel user, you'll see all accounts. If you log in using the full email address as the username, you'll be logged into that one account.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Feb 1, 2013
  3. Simon Lloyd

    Simon Lloyd Member

    Joined:
    May 21, 2009
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    Thanks for the response, this is what i did, i logged out from cpanel & webmail, i used the script to create an email address for me, i then logged in at www.mysite.com/webmail using the full email address and newly created password and i could view ALL email folders and contents.

    What would cause this behaviour?

    Regards,
    Simon
     
    #3 Simon Lloyd, Feb 1, 2013
  4. jakesully

    jakesully Well-Known Member

    Joined:
    Nov 9, 2011
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    56
    cPanel Access Level:
    Root Administrator
    what folders are you able to view? if it's folders like inbox, trash, sent and so those are correct folders your supposto see.
     
    #4 jakesully, Feb 1, 2013
  5. Simon Lloyd

    Simon Lloyd Member

    Joined:
    May 21, 2009
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    Im able to see EVERY folder, including all the folders i set up previously and have been using for my site.
     
    #5 Simon Lloyd, Feb 1, 2013
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,350
    Likes Received:
    404
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Do you have root access to WHM?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Feb 2, 2013
  7. Simon Lloyd

    Simon Lloyd Member

    Joined:
    May 21, 2009
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    Yes i do, i'm on a dedicated box.
     
    #7 Simon Lloyd, Feb 2, 2013
  8. Simon Lloyd

    Simon Lloyd Member

    Joined:
    May 21, 2009
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    Ok this is sorted!, it seems the was a problem with the APC cache, its all good now, thanks to those who responded and tried to help.
     
    #8 Simon Lloyd, Feb 3, 2013
  9. Simon Lloyd

    Simon Lloyd Member

    Joined:
    May 21, 2009
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    51
    It was a server (cache) problem and is now sorted, as for accessing via cpanel thats no good as this is for individual accounts.
     
    #9 Simon Lloyd, Feb 3, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - email access issues
  1. houst1380

    Moved Website to WIX, Cannot Access Email

    houst1380, Sep 12, 2018, in forum: E-mail Discussion
    Replies:
    13
    Views:
    115
    rpvw
    Sep 12, 2018
  2. furquan

    Access Email on Separate Server?

    furquan, Aug 24, 2018, in forum: E-mail Discussion
    Replies:
    14
    Views:
    141
    furquan
    Aug 31, 2018
  3. Rick Davis

    Disable access to all users email accounts?

    Rick Davis, Jun 28, 2018, in forum: Security
    Replies:
    3
    Views:
    147
    cPanelLauren
    Jun 29, 2018
  4. USA_Webmaster

    Allow Email Access from specific IP only, block everyone else

    USA_Webmaster, Jun 7, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    228
    cPanelLauren
    Jun 8, 2018
  5. khalled

    error when try to access email or delete it

    khalled, Mar 3, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    236
    cPanelMichael
    Mar 5, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice