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email account close to limit - changing recipient

Discussion in 'E-mail Discussions' started by paperlion, Apr 7, 2005.

  1. paperlion

    paperlion Member

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    Lost several emails recently after leaving the 'leave copy on server' button on in the client email s/w by mistake. This caused the diskspace limit to be exceeded for the account, and mail returned or sent into a black hole.

    Then, to add insult to injury, while this was happening, an email notice was sent out by cpanel about being over 91% capacity or so, but this email was addressed to the SAME account that was having problems. (Although in this case it should have been received, no one remembers seeing it). For argument sake though, if mail just wasn't getting through at all, sending a warning notice to somewhere else must have been thought of - has anyone else seen this as a mod or simple enhancement?

    Can anyone advise how that email can be changed?
     
    #1 paperlion, Apr 7, 2005
    Last edited: Apr 7, 2005
  2. chirpy

    chirpy Well-Known Member

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    AFAIK, you cannot change it. That said, I though the overquota emails went to the cPanel account contat email address? If it doesn't, I'd suggest that as the better route, which you can request in an enhancement entry in cPanel's bugzilla.
     
  3. paperlion

    paperlion Member

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    Chirpy, thanks for the advice.

    It seems the warning messages go to the account address itself - probably good enough in most situations, but clearly not all.

    FWIW, I created a filter in the Mail section, which I imagine will work for all email within the domain (yes?). I set the subject filter for: Mailbox Size Warning (critical) and directed the forward to the webmaster's off-site email.

    What I really wanted to do, was create a special email with multiple forwards, say: echo-admin@domain.name - which would be used to have any sort of administrative type warning mail to be sent to both the client AND the webmaster or admin or other third party, (or all of them for that matter). I think this address could only be used though, where the warning address is accessible to be modified.

    Without going to the bother of creating an email account like this for each client if it wouldn't be used other than with this email warning, does anyone know if it's possible to use multiple addresses in the forward address box instead, and if so, what separators should be used?

    Thanks.
     
  4. chirpy

    chirpy Well-Known Member

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    comma :)

    Some extra text for the min. post length.
     
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