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Email Account not working

Discussion in 'E-mail Discussion' started by keyDet79, Jul 9, 2003.

  1. keyDet79

    keyDet79 Well-Known Member

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    A user just created st@trulylatinas.com.

    However, he can't log in or send email to this address, it bounces back with this:

    st@trulylatinas.com
    SMTP error from remote mailer after RCPT TO:<st@trulylatinas.com>:
    host trulylatinas.com [69.31.79.2]: 550-Host smtpq1.home.nl [213.51.128.196] is not permitted
    550-to relay through srv.vibehosting.com.
    550-Perhaps you have not logged into the pop/imap server in the last 30 minutes.
    550-You may also have been rejected because your ip address
    550-does not have a reverse DNS entry.
    550 relaying to <st@trulylatinas.com> prohibited by administrator

    But our resolvers and reverse dns are set up. Anyone know what the problem is? It's only with this domain.

    Thanks

    cPanel.net Support Ticket Number:
     
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