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Email account suspended?

Discussion in 'E-mail Discussions' started by myusername, Aug 26, 2003.

  1. myusername

    myusername Well-Known Member
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    Has anyone ever seen an email account suspended page?

    Well thats what cpanel shows for a user account from webmail, and authentication from local software clients yeild the same error. "suspended"

    Any ideas how to unsuspend an email account? There is plenty of diskspace left on both the inbox and the site itself.

    Deleting and recreating it does not fix it.

    Help?

    cPanel.net Support Ticket Number:
     
  2. mickeymouse

    mickeymouse Well-Known Member

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    Dear myusername,

    Normally, mail account alone is not suspended. If user account is suspended then automatiacally mail accounts are also suspended. For unsuspending the account you have to contact your hosting company. Account suspension occurs when bandwidth exceeds the limit or due to payment dues.

    Regards,

    cPanel.net Support Ticket Number:
     
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