Hello,
Very weird thing happened yesterday. One of the domains on cpanel server:
cPanel 11.24.5-R38506 - WHM 11.24.2 - X 3.9
CENTOS 5.3 i686 standard on web10
had this problem - in cPanel all their email accounts suddenly disappeared. Folders for email accounts did not disappear - they do exist, but cpanel does not show them and - all emails to these accounts are being rejected by the server. I then tried to create test email account on that domain and suddenly all email accounts appeared in cpanel on email list. But when trying to send an email to them - emails are being rejected back. Although email are being delivered to that test account without any problem.
What could be wrong?
Client is very nervous, so I am going to recreate his email accounts, just to make them work.. but in practice, in 5+ years, I have never seen such problem. What is wrong - what settings could be bad or screwed?
Anton.
Very weird thing happened yesterday. One of the domains on cpanel server:
cPanel 11.24.5-R38506 - WHM 11.24.2 - X 3.9
CENTOS 5.3 i686 standard on web10
had this problem - in cPanel all their email accounts suddenly disappeared. Folders for email accounts did not disappear - they do exist, but cpanel does not show them and - all emails to these accounts are being rejected by the server. I then tried to create test email account on that domain and suddenly all email accounts appeared in cpanel on email list. But when trying to send an email to them - emails are being rejected back. Although email are being delivered to that test account without any problem.
What could be wrong?
Client is very nervous, so I am going to recreate his email accounts, just to make them work.. but in practice, in 5+ years, I have never seen such problem. What is wrong - what settings could be bad or screwed?
Anton.