email accounts disappeared

psytanium

Well-Known Member
Jun 6, 2014
322
20
68
Lebanon
cPanel Access Level
Root Administrator
Hello, currently i'm migrating all my accounts from shared to VPS server, the reason is i got hacked repeatedly.

but today, after i received some call from my clients i discovered that some email addresses disappeared.

Please i need some help to recover the emails.

In addition, i found some email addresses created by the malware.

Need some help!
 

24x7server

Well-Known Member
Apr 17, 2013
1,913
99
78
India
cPanel Access Level
Root Administrator
Twitter
re: email accounts disappeared

Hello,

You will have to scan your whole VPS with the maldect and change your all account password with the strong password.

Also check your cPanel access logs so that you can find out from which IP your mail accounts are deleted.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
463
but today, after i received some call from my clients i discovered that some email addresses disappeared.
It's likely a good idea to consult with a qualified security specialist to verify how exactly your accounts were exploited in order to prevent it from happening again.

Thank you.