Email accounts not shown in Add/Remove/Manage accounts

mfragoso

Active Member
Oct 17, 2003
42
0
156
Mexico City
cPanel Access Level
Root Administrator
Hi,

I have a server in which the option Add/Remove/Manage accounts does not show the email accounts for any domain at all.

I thought at first that the user deleted them, but I also found that the diretories were in his home dir. I checked other accounts in the server and the same thing.

Basically the email accounts are working but simply they are not shown, even though you can add email accounts, but no email account will be listed, new or old. The option show disk space used shows the users correctly.

Do you have any ideas? Like where are this email accounts stored, or how to recreate this file or files?

Server is cpanel 11 release.

Regards
 
Last edited:

paul_d0021

Registered
Oct 1, 2007
1
0
51
Email accounts not shown in Add/Remove/Manage accounts

Please advise me on how to get Email accounts to be able to create a webmail/IMAP/POP3 account.

regards
paul.
 

adamint

Member
Nov 28, 2004
13
0
151
Same symptons on 2 of my servers.

Email accounts still seem to function except for one,

Seemed to happen last night on or after an update.

Not to sure on a fix yet myself, but im looking
 

cpane1

Well-Known Member
Jun 10, 2007
56
0
156
try the following, see if that helps...



/scripts/mailperm
/scripts/fixvaliases
/scripts/fixcommanproblems

service cpanel restart
service exim restart
 

adamint

Member
Nov 28, 2004
13
0
151
thanks! trying these now, I am assuming /scripts/fixcommanproblems should be? /scripts/fixcommOnproblems?
 

cpane1

Well-Known Member
Jun 10, 2007
56
0
156
/scripts/fixcommanproblems ---my typo ;)

yes, /scripts/fixcommonproblems


:)