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email accounts wont appear in cpanel, cant check email

Discussion in 'E-mail Discussions' started by AbeFroman, Mar 5, 2003.

  1. AbeFroman

    AbeFroman BANNED

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    email accounts wont appear in cpanel, cant check email, but in shell it shows the accounts are listed, got any tips?

    I tried fixmailandaktopia and fixcommonproblems.

    ./ armenianmexico.contact.net/ intranet.contact.net/ sent-mail-nov-2002
    ../ atencion.contact.net/ jane/ soporte/
    agrosana.contact.net/ cohen/ juan/ test/
    alfonso/ contac.net/ paola/ testing/
    anahid/ dania/ saved-messages zareh/
    aram/ foodxperts.contact.net/ sent-mail zaruhy/
    arams/ inbox sent-mail-dic-2002
     
  2. MarlboroMan

    MarlboroMan Well-Known Member

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    Make sure the actual mail directories are there - ~username/mail

    Make sure there's current and correct passwd and shadow files in ~username/etc

    Those are the two main controllers of user created mailaccounts.
     
  3. Damian

    Damian Well-Known Member

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    Also check the ownership of the directories/files.

    The should be owned by the account username as well. If they are not, they will not appear in the users cpanel.
     
  4. anirban76b

    anirban76b Registered

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    Email Accounts Not Appear in CPanel

    Hi,

    I did find that for one of the accounts I created, after creating email accounts, it will not appear in capenl.

    After several inbestigatiion what I found is

    Your folder and directory ownership shall be correct

    like

    The Mail folder and all folders and files under it must be owned by username.mail

    Use chown -R username.mail * to change owenership. Make sure you are in Mail folder

    Next in the /home/sites/username or /home/username folder find a folder etc. You will find a folder in the name of account or domain. If not create one.

    And this folder must have 6 files. passwd; passwd,v ; quota; quota,v ; shadow; shadow,v

    The best way is to create a passwd file and place some text in this format

    email_account_name:x:32021:32022::/home/sites/username/mail/domain_name/email_account_name:/usr/local/cpanel/bin/noshell

    And place it in the etc/domain_name folder. You will find email name appearing in the cpanel. Delete it and create an account. Everything will be fine.

    :)

    I hope you will enjoy this solution
     
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