Email alert: "The backup process failed." Where to find backup log.

Operating System & Version
CENTOS 6.10 kvm [cloud] v86.0.30.
cPanel & WHM Version
86.0.30

steve-dilate

Registered
Oct 27, 2020
1
0
1
Perth
cPanel Access Level
Root Administrator
Hi Folks,

We're using CENTOS 6.10 kvm [cloud] v86.0.30.

We receive an email alert: "The backup process failed."

I can see in WHM:

Filesystem Size Used Avail Use%
/dev/vda1 296G 212G 69G 76%

Where do I go to see the backup error log?

If I search the WHM navigation for "log", no obvious nav item is returned.

Help appreciated.
Steve
 

Babene7

Member
Apr 13, 2017
24
3
3
Uruguay
cPanel Access Level
Root Administrator
Backups logs are usually stored at /usr/local/cpanel/logs/cpbackup/ directory, search there for the most recent log. You need root access for this of course, you can access the directory using the Terminal tool in WHM or accessing the server through SSH.
 
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cPanelJohn

Moderator
Staff member
Sep 29, 2020
12
2
78
Hawaii
cPanel Access Level
Root Administrator
Hello,

Backups logs are usually stored at /usr/local/cpanel/logs/cpbackup/ directory, search there for the most recent log. You need root access for this of course, you can access the directory using the Terminal tool in WHM or accessing the server through SSH.
This is correct. Backup logs are stored in /usr/local/cpanel/logs/cpbackup/ and Backup transport logs are stored in /usr/local/cpanel/logs/cpbackup_transporter/. To view these logs you must connect to the server via SSH as root or use the Terminal feature in WHM.