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Email and Website on Different Servers?

Discussion in 'E-mail Discussion' started by Ryan Donahue, Jul 9, 2018.

  1. Ryan Donahue

    Ryan Donahue Registered

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    Hi all,

    So I've recently run into a client who wants to host their website elsewhere and gave me a A record to point the domain to. But they want to keep their email on our servers. I've tried changing the A record but when I do that, emails start bouncing and not working.

    Any ideas?

    Thanks,
    Ryan
     
  2. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @Ryan Donahue

    In order to do this the MX record can't be domain.tld (which it is by default) I would suggest changing it to something like mail.domain.tld and create an A record for that as well.

    Thanks!
     
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