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Email auto filter auto bcc duplicated emails.

Discussion in 'E-mail Discussion' started by Acumen System, Oct 30, 2018.

  1. Acumen System

    Acumen System Registered

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    Hi there,


    My boss wants to auto bcc some colleagues emails to his email box (both in and out), however, if the colleague is send or cc to him, he will have 2 that email since auto bcc works. It goes terrible if that's a group email discussion, he will get 10+ or 100+ same emails if that group discussion get reply from colleague A, B, C, D...


    Is there any way to filter such emails to drop all duplicated emails? I mean, the case below is, Colleague A, B, C, D all in and out emails will auto BCC to BOSS.

    1. if colleague A send out, cc B, C, D, and Boss, in Boss email ac will only have 1 that email. (Now is 5 emails)

    2. then colleague B reply to A, C, D and Boss, in Boss email ac will only have 1 that email sent by B. (Now is 5+ emails)

    3. if colleague C send to A, B, D. Auto BCC works, in Boss email ac will have 1 that email. (Now is 4 emails)

    4. if colleague A reply to C, B, D. Auto BCC works, in Boss email ac will have 1 that email sent by A. (Now is 4+ emails)


    Thanks a lot for your reply and advise.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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  3. Acumen System

    Acumen System Registered

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    Hi there,

    Sorry that it's a bit urgent I have to settle for my boss. Thanks all your help!!
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Acumen System,

    Can you confirm if the Archive feature works for what you need?

    Thanks!
     
  5. Acumen System

    Acumen System Registered

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    Hi there,

    Hope I won't get the wrong meaning from you, the archive function is just to archive emails to archive place, right? But what I mean is, automatically delete duplicated emails cause by auto BCC function. Is there a way that Archive can achieve it? Thanks.
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Acumen System,

    The Archive feature can be used to automatically save incoming, outgoing, and mailing list messages for all email accounts under a domain. It can be used as an alternative to setting up a filter that automatically adds an email address as a bcc recipient.

    Thank you.
     
  7. Acumen System

    Acumen System Registered

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    Thanks for your reply. But I think this is not the thing I need. As I need some users' email (in and out) automatically bcc to my boss, with that auto bcc function, I also need the auto filter to drop all duplicated emails generated by auto bcc which I stated my scenario at the top.

    I am very appreciate your help, please kindly advise if that's possible since my boss keeping stand at my back.. help..
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Acumen System,

    There's no native feature in cPanel & WHM that will enable that specific configuration. You'd need to create a custom Exim system filter rule. While assistance with that level of customization is unsupported, we do have an existing thread you can reference at:

    Hidden copies of incoming and outgoing emails

    If you need additional help, I recommend reaching out to a system administration service provider, or to the Exim-Users mailing list:

    System Administration Services | cPanel Forums
    Exim-users Info Page

    Thank you.
     
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