Email being rejected as unauthorised.

[davidhen]

Hi,

First a bit of background info about the issue.

My brother set up a domain through Google Apps with the domain being hosted through Google with Enom and the website being configured through Digital Pacific which uses cPanel to let the website owners fiddle with their websites. The email is being configured through Google Apps as well, as far as I can tell.

Email can be sent from the domain email addresses fine but email sent to the domain email addresses is returned.
Logging on to the websites cPanel and looking at the email trace comes up with this.

Event: rejected
User: -remote-
Domain:
Sender: [email protected]
Sent Time: Feb 5, 2013 7:41:19 PM
Sender Host: mail-qe0-f43.google.com
Sender IP: 209.85.128.43
Authentication: unauthorized
Spam Score:
Recipient: [email protected]
Delivery User: myusername
Delivery Domain: mydomain.com
Delivered To:
Router: reject
Transport: **rejected**
Out Time: Feb 5, 2013 7:41:19 PM
ID: 1U2e5P-000DsH-Hf
Delivery Host: mail-qe0-f43.google.com
Delivery IP: 209.85.128.43
Size: 0 bytes
Result: Unrouteable address

Not sure if it has something to do with SPF records or something but I am unable to even find them or the mx records from the cPanel home page.

Any help would be appreciated.

Also the emails being returned are from [email protected] and says

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain mydomain.com by mail.mydomain.com. [101.0.66.241].

The error that the other server returned was:
550 Unrouteable address

 

[Infopro]

You might want to check your domain name here for problems:
/http://www.intodns.com/

 

[Topmost]

Hi, My webmail is say unauthorized mail as such it has been having delivery error. What do I do?

 

[iamkenrocks]

do we have a solution for this? We have the same problem, I am not sure if the problem is with the sender since the recipient is receiving fine from other address.

 

[cPRex]

@iamkenrocks - could you post the bounceback message you are receiving so we can see that? Just make sure to remove any public domains or other public information, like IP addresses or users.