Email being rejected, yet I am using SPF and DKIM on new account email

JohnnyNW

Member
Dec 8, 2014
6
0
1
cPanel Access Level
Root Administrator
Prelude:

Okay, I figured out how to have all users (root, user, nobody, etc.) go through new user account email.

The new user account email, for all emails to be forwarded through, is now working.

CURRENT:

All emails come and go from [email protected] to yahoo email address, when using a reader like Horde.

But, when its going through a forward, they fail.

For example:

If in Horde and I send email directly from [email protected] to [email protected]

"Message Accepted"

BUT, if I send it though website itself, let it be a contact page on Wordpress, or a Wordpress registration link:

[email protected] to [email protected] (like above), I get:

ECDHE-RSA-AES128-GCM-SHA256:128: SMTP error from remote mail server after end of data: host mta5.am0.yahoodns.net [98.136.217.202]: 554 5.7.9 Message not accepted for policy reasons. See http://postmaster.yahoo.com/errors/postmaster-28.html

QUESTION:

To my knowledge, I thought this error is in regards to DKIM and SPF?

I have those enabled on that new account, and I double checked and they are enabled and working...hence direct email from account to yahoo works, but through Wordpress website it doesn't.

Can someone PLEASE explain or help or hold my hand?

Thank you!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello :)

Is WordPress configured to send email with SMTP authentication? If not, could you enable that functionality and see if the issue persists after that?

Thank you.
 

JohnnyNW

Member
Dec 8, 2014
6
0
1
cPanel Access Level
Root Administrator
Figured it out...

Okay, I have a lot of plugins... YOU REALLY GOTTA WATCH THOSE PLUGINS.

Bulletproof Security was giving me the problem and Events Manager, also...well, you get the idea.

Resolution? WP Mail Bank -- that plugin fixed my issues. It basically fixed my php mail() function.

Cool.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.