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Email being rejected, yet I am using SPF and DKIM on new account email

Discussion in 'E-mail Discussions' started by JohnnyNW, Dec 8, 2014.

  1. JohnnyNW

    JohnnyNW Member

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    Prelude:

    Okay, I figured out how to have all users (root, user, nobody, etc.) go through new user account email.

    The new user account email, for all emails to be forwarded through, is now working.

    CURRENT:

    All emails come and go from example@example.com to yahoo email address, when using a reader like Horde.

    But, when its going through a forward, they fail.

    For example:

    If in Horde and I send email directly from example@example.com to email@yahoo.com

    "Message Accepted"

    BUT, if I send it though website itself, let it be a contact page on Wordpress, or a Wordpress registration link:

    example@example.com to email@yahoo.com (like above), I get:

    ECDHE-RSA-AES128-GCM-SHA256:128: SMTP error from remote mail server after end of data: host mta5.am0.yahoodns.net [98.136.217.202]: 554 5.7.9 Message not accepted for policy reasons. See http://postmaster.yahoo.com/errors/postmaster-28.html

    QUESTION:

    To my knowledge, I thought this error is in regards to DKIM and SPF?

    I have those enabled on that new account, and I double checked and they are enabled and working...hence direct email from account to yahoo works, but through Wordpress website it doesn't.

    Can someone PLEASE explain or help or hold my hand?

    Thank you!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Is WordPress configured to send email with SMTP authentication? If not, could you enable that functionality and see if the issue persists after that?

    Thank you.
     
  3. JohnnyNW

    JohnnyNW Member

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    Figured it out...

    Okay, I have a lot of plugins... YOU REALLY GOTTA WATCH THOSE PLUGINS.

    Bulletproof Security was giving me the problem and Events Manager, also...well, you get the idea.

    Resolution? WP Mail Bank -- that plugin fixed my issues. It basically fixed my php mail() function.

    Cool.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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