Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Email best practices for cPanel shared hosting?

Discussion in 'E-mail Discussion' started by vcg_wss, Apr 17, 2019.

  1. vcg_wss

    vcg_wss Registered

    Joined:
    Apr 17, 2019
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    US
    cPanel Access Level:
    DataCenter Provider
    Hi there. Pretty basic but fundamental question I think.

    We’re firing up a shared hosting environment on our Linux server with WHM and cPanel. What is the recommended best practice for configuring each of our customers / domains to send email? Just getting it to work - to send just mail - is easy, but we want to do things right in terms of security and deliverability and such.

    Thanks!

    d
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,590
    Likes Received:
    2,186
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. tibbitts

    tibbitts Member

    Joined:
    Oct 26, 2009
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    51
    We're also just starting to use cpanel for email and haven't found a good source that explains the interaction of the exim settings and the spamassassin settings at the server and account-owner levels. The documentation is okay for how to make a specific setting but not so much in how they interact. For example, the exim reject score vs. the spamassassin scores. And recommendations for the spamassassin ruleset selections - it would be nice too have a document that describes the practical implications of selecting one or more of the available rulesets vs. others. Interestingly I find outbound email seems to get more attention in documentation, but it seems there's a pretty simple limitation (it's apparently not queued, no matter what, so no issues with it being delivered to what email box etc.) that's based on the "scan outbound mail" score. But for inbound email there are more factors at play and it's not easy to find how to implement choices such as a reject score, a categorize-as-spam vs. not-spam pass-through score, and specify a spam delivery target (for the server default and then individual cPanel account level) such as an individual spam mailbox, individual inbox with spam label, shared domain spam mailbox, etc.)
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice