Email can be sent, but cannot receive email.

Hello Mamayukero,

First check if your domain has correct MX (mail server) record added to point to your server. You can use online tools like : Dig (DNS lookup) or MX Lookup Tool - Check your DNS MX Records online - MxToolbox for checking MX record of the domain. If the MX record is set correctly, log onto your server and check mail logs. You can use below command (via SSH) to check mail logs related to a particular domain or email address.

Code:

# exigrep FROM/TO_EMAIL_ADDRESS /var/log/exim_mainlog

** (Replace "FROM/TO_EMAIL_ADDRESS" with email address or domain)

If you are not comfortable using commands, you may use Track Delivery feature in cPanel (cPanel >> Home >> Email >> Track Delivery). You can find details about the feature at : Track Delivery - Version 68 Documentation - cPanel Documentation

The email report you posted is from LFD/CSF regarding LiteSpeed process. Since it is legit process, you can safely ignore the email alert. To prevent further email alerts regarding the process, you can whitelist it in CSF. To whitelist a process in CSF, add executable or command related to the process to file : /etc/csf/csf.pignore

Eg:

Code:

exe:/usr/local/lsws/bin/lshttpd.5.3.3