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Email configuration

Discussion in 'E-mail Discussions' started by AriaPazooki, Sep 18, 2015.

  1. AriaPazooki

    AriaPazooki Registered

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    Hello,
    I just installed cPanel on my server, and I noticed that any email that I sent goes to spam
    What must I do to fix this problem?
    Thank you guys
     
  2. 24x7server

    24x7server Well-Known Member

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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Yes, please review the document referenced in the previous reply. The most common cause of this issue is the lack of a RDNS record.

    Thank you.
     
  4. AriaPazooki

    AriaPazooki Registered

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    I couldn't do that
    Can anybody help me please?

    Hello,
    All emails goes to spam
    I have configured DKIM and SPF but they still going to spam folder
    Any suggestion for me please?
     
    #4 AriaPazooki, Sep 18, 2015
    Last edited by a moderator: Nov 2, 2015
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Are you able to contact your web hosting provider and request they configure the RDNS record for you if you are unable to do so on your own?

    Thank you.
     
  6. Saikhanbayar

    Saikhanbayar Registered

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    Hi there. Signing with DKIM and SPF doesn't mean they automatically goes to inbox folder. Email Service Providers (Yahoo, Gmail, Hotmail) have different, sophisticated spam filter system. For example, they check your IP reputation. IP reputation mean if your IP had many spam complaints from users then it's affected. If you receive spam complaints they you should immediately remove them from your database. Also don't readd unsubscribed users again. And so on...

    EDIT: You can also send your information as bulk sender through Yahoo's bulk sender form
     
  7. AriaPazooki

    AriaPazooki Registered

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    Hello,
    Because of exim configuration my emails when are sent to yahoo and microsoft email servers are going to spam,
    What should I do to fix this issue?
    Thank you
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    3 threads merged here. There is no need to start new threads on same topic like that.

    Have you read thru the documentation you were linked to several times now?
     
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