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Email counts in WHM

Discussion in 'E-mail Discussion' started by Azim, Sep 1, 2016.

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  1. Azim

    Azim Well-Known Member

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    Hello,

    I am going to use Gmail SMTP relay services in coming week.
    However I dont have the exact count of how many emails I will be sending per day. So I can not decide how many accounts I should purchase from Gmail and also Gmail is not giving me any dashboard of sending emails limit per day.

    So is there any way I can see the email counts in WHM so figure this out.

    • CENTOS 5.11 x86_64 standard – sf5cc194
    • WHM 11.34.2 (build 8)
     
    #1 Azim, Sep 1, 2016
    Last edited by a moderator: Sep 1, 2016
  2. 24x7server

    24x7server Well-Known Member

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    Hello :),

    Currently cPanel does not provide such feature so that you can not check total number of sent emails.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You may find the "View Sent Summary" option in Web Host Manager helpful. It's documented at:

    View Sent Summary - Documentation - cPanel Documentation

    However, note that cPanel version 11.34 is end-of-life:

    cPanel Long-Term Support - Documentation - cPanel Documentation

    Could you let us know what's preventing you from updating cPanel to a newer version? While you won't be able to update to cPanel 58 on a CentOS 5.x machine, you should be able to upgrade to cPanel 54 or cPanel 56.

    Thank you.
     
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  4. Azim

    Azim Well-Known Member

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    I saw the sent summary and it does not show all the domain reports in the logs. Only 2 of them are listed :-(
    Also I was informed that this is the last update for the CentOS which is installed in my server.

    Please suggest.

    Also I am looking for the report where I can see which domain has sent how many emails per day.

    Please help.

    Someone please help me for this.

    If there is no such features in Cpanel then can this be implemented in this Cpanel ?
    To whom I should request this. Please help
     
    #4 Azim, Sep 2, 2016
    Last edited by a moderator: Sep 5, 2016
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you verify if you have root access to this system? If so, you should be able to update from cPanel version 11.34 to cPanel version 56. Let us know of any specific error messages when attempting to update, or feel free to open a support ticket so we can help you to update the server.

    Thank you.
     
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  6. Azim

    Azim Well-Known Member

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    Hello,
    yes I have the root access however as you can see I am on CENTOS 5.11 x86_64 standard version . So can I still upgrade the Cpanel ?
    Please suggest.
     
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    The blocker for CentOS 5 systems starts with cPanel version 58, so you should be able to update to cPanel version 56.

    Thank you.
     
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  8. Azim

    Azim Well-Known Member

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    I contacted Cpanel support ticket and they informed me I can not upgrade my Cpanel because of CentOS 5 :-(
     
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, per ticket 7655699, it looks like we are awaiting a response regarding the upgrade of MySQL from version 5.0 to a supported version in order to proceed with the update. CentOS 5 is only a requirement for cPanel version 58 and newer.

    Thank you.
     
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