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Email delayed

Discussion in 'E-mail Discussions' started by c3uc3, Jan 25, 2005.

  1. c3uc3

    c3uc3 Member

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    Hi guys,

    Yesterday out of a sudden, my server with CPANEL seems to have a huge delay in receiving email, what could actually have happen? Was wondering if anyone could give me an advise so I can prevent a similiar situation from happening again?


    Server is a P4 2.8 with 1 Gig RAM


    Below is a log

    Exim statistics from 2005-01-24 08:46:29 to 2005-01-25 11:59:44

    Grand total summary
    -------------------
    At least one address
    TOTAL Volume Messages Hosts Delayed Failed
    Received 388MB 3743 1009 985 26.3% 7 0.2%
    Delivered 2143MB 20727 175

    Deliveries by transport
    -----------------------
    Volume Messages
    local_delivery 1720KB 50
    local_delivery_spam 831KB 86
    local_sa_delivery 537KB 90
    mailman_virtual_transport 1327 1
    remote_smtp 196MB 1443
    virtual_sa_userdelivery 2539KB 116
    virtual_userdelivery 1941MB 18928
    virtual_userdelivery_spam 130KB 13

    Messages received per hour (each dot is 10 messages)
    ----------------------------------------------------

    00-01 139 .............
    01-02 53 .....
    02-03 125 ............
    03-04 28 ..
    04-05 54 .....
    05-06 22 ..
    06-07 22 ..
    07-08 33 ...
    08-09 103 ..........
    09-10 289 ............................
    10-11 508 ..................................................
    11-12 385 ......................................
    12-13 284 ............................
    13-14 132 .............
    14-15 279 ...........................
    15-16 186 ..................
    16-17 229 ......................
    17-18 164 ................
    18-19 154 ...............
    19-20 82 ........
    20-21 130 .............
    21-22 69 ......
    22-23 143 ..............
    23-24 130 .............

    Deliveries per hour (each dot is 57 deliveries)
    -----------------------------------------------

    00-01 556 .........
    01-02 239 ....
    02-03 335 .....
    03-04 55
    04-05 121 ..
    05-06 48
    06-07 70 .
    07-08 129 ..
    08-09 308 .....
    09-10 1563 ...........................
    10-11 1514 ..........................
    11-12 1221 .....................
    12-13 377 ......
    13-14 2850 ..................................................
    14-15 2219 ......................................
    15-16 1939 ..................................
    16-17 1122 ...................
    17-18 1083 ...................
    18-19 1190 ....................
    19-20 1175 ....................
    20-21 670 ...........
    21-22 429 .......
    22-23 823 ..............
    23-24 691 ............

    Time spent on the queue: all messages
    -------------------------------------

    Under 1m 2738 63.1% 63.1%
    5m 15 0.3% 63.4%
    15m 20 0.5% 63.9%
    30m 50 1.2% 65.1%
    1h 73 1.7% 66.7%
    3h 296 6.8% 73.6%
    6h 279 6.4% 80.0%
    12h 320 7.4% 87.4%
    1d 241 5.6% 92.9%
    Over 1d 307 7.1% 100.0%

    Time spent on the queue: messages with at least one remote delivery
    -------------------------------------------------------------------

    Under 1m 569 33.1% 33.1%
    5m 11 0.6% 33.8%
    15m 14 0.8% 34.6%
    30m 28 1.6% 36.2%
    1h 53 3.1% 39.3%
    3h 244 14.2% 53.5%
    6h 208 12.1% 65.6%
    12h 257 15.0% 80.6%
    1d 26 1.5% 82.1%
    Over 1d 307 17.9% 100.0%
     
  2. ddeans

    ddeans Well-Known Member

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    Possibly could have been the network speed or the current server usage?

    Does this happen often, or was yesterday the first time for you?
     
  3. c3uc3

    c3uc3 Member

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    Hi,

    it was only for 1 day it happened.
     
  4. abubin

    abubin Well-Known Member

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    hi,

    I am also getting my mails delayed.

    I can see in my mailscanner log (mailwatch) that the mails already been filtered by mailscanner and that it is not spam. But when I check the user email, the mail is just not there. I have users complaining that they are not getting their mails. I checked in the queue and don't see that mail there.

    I do remember having a mail delivered to me that came in 1 day late yesterday. But today when I tested, it is working fine. Today, another user is complaining having this problem.

    Anyone have any idea what is happening? It shouldn't be load problem because I already can see that mail in mailscanner mailwatch. Just that why is it not there yet?

    Please help!!! using WHM 10.6.0 cPanel 10.6.0-R55 .

    Thanks in advance.
     
  5. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Well, MailScanner is out of bounds so far as cPanel is concerned. However, to check the MailScanner log tail /var/log/maillog to see if you have an email backlog that it is trying to process.
     
  6. abubin

    abubin Well-Known Member

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    err...how do i check for backlogs in maillog? I tailed the file and it is showing emails being processes and filtered. I also cleared the mailqueues.

    More users are complaining that mails they send out was not received by the recipient. But when I try to send using external mail (gmail) and internal mail account, it works fine!! I am out of idea. It's working erratically.

    Thanks in advance.
     
  7. abubin

    abubin Well-Known Member

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    not sure if this is related to my problem but in my mailqueue,

    I tried to make an email "deliver now". Then it came back with an error message saying

    Message 1Ebb8U-0006kk-Fm is not frozen
    delivering 1Ebb8U-0006kk-Fm
    Connecting to ddd.com [202.75.41.xx]:25 ... failed: Connection timed out (timeout=5m)
    LOG: MAIN
    ccrbs.com [202.75.41.xx]: Connection timed out
    LOG: MAIN
    == user@ddd.com R=lookuphost T=remote_smtp defer (110): Connection timed out

    But the thing is, when I ping ddd.com, it did resolve to the same IP and with reply.

    How come when sending email, it get that Connection timed out error?
     
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