Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Email Deliver Being Delayed

Discussion in 'E-mail Discussion' started by ramorse, Jan 11, 2008.

  1. ramorse

    ramorse Well-Known Member

    Joined:
    Sep 6, 2003
    Messages:
    228
    Likes Received:
    3
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    I have a user who receives a lot of email from a mailing list and from that domain in general. Many of his messages are being delayed by minutes, sometimes hours. Looking at /var/log/exim_mainlog I see this type of message over and over:


    2008-01-11 10:00:13 H=lists.xxxxxxx.org [xx.xx.xxx.xx] temporarily rejected connection in "connect" ACL: "Host is ratelimited (1.6/1h max:1.2)"

    Can I change this?
     
  2. RickG

    RickG Well-Known Member

    Joined:
    Feb 28, 2005
    Messages:
    238
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    North Carolina
  3. ramorse

    ramorse Well-Known Member

    Joined:
    Sep 6, 2003
    Messages:
    228
    Likes Received:
    3
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Thanks. After I posted, I found in Exim Configuration an Access Lists section. One of them says:

    "** Whitelist: Backup Mail Hosts (bypass all smtp ratelimits)"

    I added the problem domain there. Would that not work?
     
  4. RickG

    RickG Well-Known Member

    Joined:
    Feb 28, 2005
    Messages:
    238
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    North Carolina
    Good question. I think the Exim Configuration Editor option may have been added to address the issue via a front-end (instead of having to edit the code directly).

    According to the in-line documentation, the front-end under the Exim Configuration Editor requires you use the full host name (not the actual domain name or an IP).

    Hosts can be used in this list (example: mx1.cpanel.net)
    Ips cannot be used in this list (example: 127.0.0.1)
    Ip Blocks cannot be used in this list (example: 192.168.0.1/24)

    So from your initial post, you'd need to enter the value from H= lists.xxxxxxx.org

    Hope that helps -
     
  5. ramorse

    ramorse Well-Known Member

    Joined:
    Sep 6, 2003
    Messages:
    228
    Likes Received:
    3
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Yes. Thanks. This seems to have worked. Before I added to whitelist I was getting lots of bounces in exim main_log. After I added it, none.

    Of course I have also asked my client to have that server admin straighten out their configuration. That would be the best solution. I assume that's the issue. They aren'nt on a RBL that I can find.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice