can anyone suggest what to do ,,
REVERSE DNS (PTR) PROBLEMS EXIST
The system uses an alternate HELO of “47-113-201-241.cprapid.com” when sending mail from the “sumenedu.com” domain.
The system sends “abcd.com”’s outgoing email from the “x.x.x.x” IP address. The only PTR value for this IP address must be “x-x-x-x.cprapid.com”. This is the name that this server sends with SMTP’s “HELO” command to send “abcd.com”’s outgoing email.
1 unexpected PTR value exists for this IP address:
Suggested “PTR” (PTR) Record PTR
REVERSE DNS (PTR) PROBLEMS EXIST
The system uses an alternate HELO of “47-113-201-241.cprapid.com” when sending mail from the “sumenedu.com” domain.
The system sends “abcd.com”’s outgoing email from the “x.x.x.x” IP address. The only PTR value for this IP address must be “x-x-x-x.cprapid.com”. This is the name that this server sends with SMTP’s “HELO” command to send “abcd.com”’s outgoing email.
1 unexpected PTR value exists for this IP address:
- abcd.com
Suggested “PTR” (PTR) Record PTR