Hello, I just noticed that emails weren't goin through from my domain mail and I came accross an email deliverabilty issue. The Reverse DNS has the problem below:
The system uses an alternate HELO of “***-***-**-**.cprapid.com” when sending mail from the “himarkacademy.tech” domain.
There is no reverse DNS configured for the IP address that the system uses to send this domain’s outgoing email.
To fix this problem, contact your system administrator and request that they create the following PTR record at “ns1.digitalocean.com”, “ns2.digitalocean.com”, and “ns3.digitalocean.com”:
I have create the above PTR record on Cloudflare but the error still persists. Please can anyone provide a solution, lot's of emails are starting pile up due to the issue
The system uses an alternate HELO of “***-***-**-**.cprapid.com” when sending mail from the “himarkacademy.tech” domain.
There is no reverse DNS configured for the IP address that the system uses to send this domain’s outgoing email.
To fix this problem, contact your system administrator and request that they create the following PTR record at “ns1.digitalocean.com”, “ns2.digitalocean.com”, and “ns3.digitalocean.com”:
I have create the above PTR record on Cloudflare but the error still persists. Please can anyone provide a solution, lot's of emails are starting pile up due to the issue