Email Deliverability Tips

Unieng

Registered
Jan 24, 2021
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Canada
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Website Owner
I am unable to send or receive email through my Cpanel account.
Also i am unable to connect outlook 2019 to my cpanel account
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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Root Administrator
Hey there! I'm sorry to hear about these mail issues on the system. If you aren't able to send or receive, the most likely explanation is that your hosting provider is blocking port 25 on your server. The support article linked below has a list of providers that are known to block the email ports on their network, plus some troubleshooting tips so you can see if that is the case:


Can you work through that and see if that is indeed the issue?