A client just forwarded a list of about 5 email bounces from aol./com email accounts as exampled below...
I went into cPanel for my client's account and ran Email Deliverability.
DKIM is properly configured for this domain
SPF is properly configured for this domain
Reverse DNS - PTR
"The system uses an alternate HELO of “write.themoneyfactor.net” when sending mail from the “firehousemusic.com” domain.
The system sends the domain “write.themoneyfactor.net” in the SMTP handshake for this domain’s email. “write.themoneyfactor.net” does not resolve to any IP addresses.
To fix this problem, contact your system administrator and request that they create a DNS “A” record for “write.themoneyfactor.net” whose value is “209.127.52.98”."
At this point I go to WHM into DNS Zone Manager and add an A record as instructed above return to the client's cPanel, run eMail Deliverability again -> Reverse DNS (PTR) error still exists.
Advice anyone?
I reviewed the yahoo error code link which seems to indicate Yahoo think there is a DKIM, SPF issue.[email protected]
host mx-aol.mail.gm0.yahoodns.net [67.195.228.84]
Delay reason: SMTP error from remote mail server after pipelined MAIL FROM:<[email protected]> SIZE=5713:
421 4.7.0 [TSS04] Messages from 209.127.52.98 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes
I went into cPanel for my client's account and ran Email Deliverability.
DKIM is properly configured for this domain
SPF is properly configured for this domain
Reverse DNS - PTR
"The system uses an alternate HELO of “write.themoneyfactor.net” when sending mail from the “firehousemusic.com” domain.
The system sends the domain “write.themoneyfactor.net” in the SMTP handshake for this domain’s email. “write.themoneyfactor.net” does not resolve to any IP addresses.
To fix this problem, contact your system administrator and request that they create a DNS “A” record for “write.themoneyfactor.net” whose value is “209.127.52.98”."
At this point I go to WHM into DNS Zone Manager and add an A record as instructed above return to the client's cPanel, run eMail Deliverability again -> Reverse DNS (PTR) error still exists.
Advice anyone?
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